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Summary of reviewsNeu Suites Residence Kuala Lumpur, Roam, is an appealing choice for travelers seeking a comfortable and budget-friendly stay in the heart of Kuala Lumpur. Its central location offers easy access to major attractions, dining options, and public transport, while maintaining a tranquil atmosphere perfect for relaxation. Guests appreciate the strategic positioning, despite minor parking challenges.
The rooms, though compact, are well-designed with practical amenities like fully equipped kitchenettes and, in some units, washing machines, making them ideal for both short and extended stays. Cleanliness is a significant positive aspect, with guests frequently commending the well-maintained accommodations and common areas. Although there have been occasional mentions of maintenance issues such as noise and odors, as well as minor cleanliness lapses with linens, the overall state of hygiene and comfort earns positive feedback.
The hotel staff receive accolades for their friendly and helpful nature, particularly in resolving issues such as late check-ins and additional requests. Communication through platforms like WhatsApp enhances convenience, and several staff members, including Mr. Alif, are noted for their excellent service.
Facilities such as a rooftop pool, gym, and free Wi-Fi contribute positively to the guest experience, though some have encountered challenges with internet connectivity. The pool area, complete with a jacuzzi and impressive views, adds a relaxing element to the stay despite mixed feedback on maintenance.
Overall, Neu Suites Residence offers a practical and pleasant stay, with a focus on cleanliness, convenience, and affordability, making it a favored choice for visitors to Kuala Lumpur.
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Apartment with Swimming Pool
