4-Star HotelSummary of reviews related to the '4 Star' categoryThe reviews paint a mixed picture of Ensana Butterfly, particularly in regard to its four-star rating. While the accommodations generally align with the expectations of a four-star hotel, there are notable critiques, especially concerning the hotel's food offerings. Guests found the breakfast buffet and dinner options lacking, not meeting the standard of a 4-star establishment.
Additionally, while the hotel's wellness amenities are excellent, the service provided by the staff did not always align with the four-star rating with some guests describing the staff as unfriendly. Despite these drawbacks, the hotel is described as clean and offering good value for money. Overall, while it possesses some qualities of a classic four-star hotel, it falls short in several key areas according to guest reviews.
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