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Quality Suites La Grange

La Grange , 1500 Crystal Drive East (Show on Map)

6.2

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsOverall, Quality Suites La Grange is a convenient and centrally located hotel that offers spacious and generously sized rooms with comfortable beds and plenty of pillows. While some guests had negative experiences with the breakfast area and the cleanliness of the rooms, the majority of reviews praised the hotel's fantastic staff, ease of check-in and comfortable beds. Despite some reports of bugs and mold in certain rooms, guests were generally impressed with the affordability of the hotel and its excellent customer service. The location of the hotel was ideal for those traveling along interstate 71, as it was conveniently located and close to restaurants. Despite a few hiccups when it came to passing on guest information and handing out invoices, guests couldn't say enough about the location's convenience.
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Categories

Luxury Hotel

Hotel for Honeymoon

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool

Hotel with Parking

4-Star Hotel

Hotel with Indoor Pool

Room Types

King Suite - Non-Smoking This suite offers a TV with cable channels.

Queen Room with Two Queen Beds - Non-Smoking This air-conditioned double room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

King Suite - Accessible/Non-Smoking

Queen Suite with Tub - Accessible/Non-Smoking

1 Queen Bed, Suite, Nonsmoking, Accessible with Roll-In shower

About Quality Suites La Grange

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Guest Reviews

6.2

Rated

Location

Finding the perfect location for your travels can be a hassle, but look no further! The Quality Suites La Grange boasts a convenient and centrally located spot right off the highway. Need a quick bite? The Cracker Barrel is just next door for easy access. The hotel is ideal for those traveling along interstate 71, as it is conveniently located and close to restaurants. Guests also appreciated the proximity to the Louder than Life festival, which was about a 20-minute drive. Despite being close to the highway, guests reported a good night's rest without much noise disturbance. However, one guest did report feeling like they were in the middle of nowhere. Keep in mind, the hotel had a few hiccups when it came to passing on guest information and handing out invoices, but overall, guests couldn't say enough about the location's convenience.

Breakfast

The breakfast experience at Quality Suites La Grange received mixed reviews from guests. While some found it lacking and minimum effort to satisfy customers, others thought it was fresh and tasty. The breakfast included sausage, eggs and biscuits, which went beyond the usual continental breakfast. The staff was friendly not only during check-in but also during breakfast. Unfortunately, some guests had negative experiences with the breakfast area, which was messy and not restocked. However, some appreciated the good location and thought the breakfast was better than other hotels in the area. It's worth noting that due to the coronavirus, breakfast was not being provided during some guests' stays. Overall, guests had different experiences with the breakfast, but some found it enjoyable.

Rooms

Quality Suites La Grange is a hotel that offers spacious and generously sized rooms with comfortable beds and plenty of pillows. Although some rooms appear dated and in need of renovation, there are still positive reviews from guests who found their rooms clean and comfortable with useful amenities like microwave and mini fridge. The check-in process was efficient and the staff were kind and friendly. However, some guests experienced issues with their room, typically cleanliness/smell issues such as cigarette smoke, musty smells and bugs. Some guests noted the worn-down state of the room with scratched and discolored furniture and outdated bedding. Despite these negative experiences, the hotel's cleanliness and spacious rooms are praised by many guests.

Beds

Quality Suites La Grange is a hotel that offers comfortable and clean rooms with plenty of pillows. The beds and pillows are comfy, making it easy for guests to get a good night's sleep. Although some guests initially reported being given the wrong size bed, the room was spacious and larger beds were available. Overall, the beds were comfortable with some guests commenting that they were very comfy and soft. While some guests found the bed too soft or discovered a sunken or dirty mattress, most of the reviews highlighted the comfort of the beds. In addition to comfortable beds, the bedding was clean and the bed covers were not too heavy, allowing guests to stay cozy without getting too hot. However, a few guests reported issues with the cleanliness of their rooms, including used soap left in the bathroom and stains on the sheets and blankets. One guest even reported an epic horror stay with dirty rooms and broken furniture. Despite these few negative reviews, most guests agree that the beds were comfortable and they loved them.

Cleanliness

Quality Suites La Grange has mixed reviews when it comes to cleanliness with some guests describing the rooms as "disgusting & filthy" while others praise the "comfortable, clean room!" and "very clean facilities." There were reports of bugs and mold in some rooms, but others describe the bathroom as clean and are impressed by the "amazing shower pressure." Some guests found items left behind by previous occupants, like a plastic fork under the bed or dog food in the room. Some rooms have a musty or cigarette smell, while others were pleasantly odor-free. The pool was described as both clean and dirty, depending on the reviewer. While the hotel could use some updates and renovations, guests were impressed by the "affordable" prices and "excellent customer service!!!"

Staff

Quality Suites La Grange provides a stay that will make your trip satisfying and worry-free, thanks to the hotel's fantastic staff. Guests praised the staff's friendliness and knowledge of the area with many mentioning the front desk staff's willingness to assist with any requests. The check-in process was smooth and straightforward. Staff members were quick to address concerns, such as issues with roaches in some rooms. Although there were some negative comments about unprofessionalism from a few staff members, the majority of reviews indicated that the staff was exceptionally accommodating and pleasant throughout the guests' stay. Plus, the hotel's great location and friendly staff make Quality Suites La Grange a fantastic choice for anyone seeking a comfortable and enjoyable trip.

Yes, Quality Suites La Grange has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Quality Suites La Grange.

Yes, Quality Suites La Grange welcomes dogs.

Yes, parking facilities are available at Quality Suites La Grange.

No, Quality Suites La Grange doesn't have a gym.

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