4-Star HotelThis hotel offers a fitness center and a restaurant serving Mediterranean cuisine. It provides comfortable rooms and has a coffee shop/cafe. It's located near the beach and offers amenities such as a bar/lounge, a business center, and meeting rooms.
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Summary of reviews related to the '4 Star' categoryURH Ciutat de Mataró could benefit from an overhaul to meet its four-star rating more convincingly. Many guests have noted that the facilities and amenities are outdated and in need of renovation. Room comfort is generally acknowledged, but the hotel's overall appearance and maintenance often fall short of expectations for a four-star property. Issues such as worn-out upholstery, stained and rusty furniture and amenities not matching the supposed standard have been frequently highlighted. Complaints extend to the quality of the breakfast and additional charges for parking, which is often free at competitor hotels.
Despite the criticisms, some visitors have found the rooms to be spacious and the hotel to be very clean, making it a decent option for a comfortable rest. However, the overarching sentiment is that the hotel does not live up to the four-star classification with several guests suggesting a re-rating to three or even two stars. The hotel has renovated rooms, which are appreciated, but there's a consensus that the entire establishment needs a comprehensive update to align with its advertised rating.
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