4-Star HotelSummary of reviews related to the '4 Star' categoryNovotel Bordeaux Mérignac has received varied feedback regarding its four-star rating, facilities and services. Despite being positioned as a four-star establishment, numerous guests have expressed disappointment, citing that the hotel does not meet the expected standards for its rating. Phrases like outdated, run down and in need of serious updates are commonly mentioned, highlighting a significant gap between guest expectations and their actual experiences. The state of disrepair in some rooms and malfunctioning amenities such as hairdryers and phones have been pointed out as areas of concern. While some guests have mentioned good value for money and a convenient location, these positives are overshadowed by consistent remarks about the hotel's dated appearance and lack of cleanliness. Many reviews suggest exploring other properties in the area for a better experience, as this hotel currently fails to justify its four-star status.
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