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Summary of reviewsHôtel La Côte Surprise stands out as a charming retreat nestled just outside the lively heart of Percé, offering an exceptional location with breathtaking views of Percé Rock and Bonaventure Island. The hotel's proximity to local attractions provides convenience, while its cliffside setting ensures a peaceful escape. Guests consistently rave about the stunning vistas visible from room balconies, the dining room, and outer decks, which enhance relaxation and enjoyment of the natural beauty.
The breakfast experience generally receives positive accolades, with guests appreciating the varied and plentiful buffet that offers a solid start to the day. Many enjoy dining with views of Percé Rock, although some express concerns about the cost and inclusivity. The hotel's dining service, particularly the dinner, is well-regarded for its delicious dishes and picturesque views, despite some limitations regarding daily service hours.
Rooms at Hôtel La Côte Surprise combine old-fashioned charm with spectacular views, making for a relaxing stay. They are largely praised for being spacious, comfortable, and very clean. Though some guests suggest the decor requires updating to match modern standards, the cleanliness and comfort of the rooms meet expectations, with the views remaining a prized feature.
The staff is a standout component, consistently described as friendly, warm, and accommodating, significantly contributing to a positive guest experience. The familial involvement in hotel operations adds a personal touch, with staff often going above and beyond to assist guests.
While the Wi-Fi service is generally reliable in common areas, some guests experience connectivity challenges in certain rooms. The bedding is usually noted for its comfort, although feedback indicates variability in experiences, suggesting some room for enhancement.
Despite being admired for its stunning surroundings and prime location, the hotel is occasionally critiqued for not fully meeting the expectations of a three-star establishment, particularly regarding soundproofing and certain amenities. Nonetheless, the captivating scenery and strategic location continue to be highlights that attract travelers seeking both convenience and natural beauty during their stay at Hôtel La Côte Surprise.
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