4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Central Parque presents itself as a four-star establishment, situated in a convenient and favorable location with commendable cleanliness. Guests consistently appreciate the friendliness and professionalism of the staff, which contributes positively to their overall experience.
However, several reviews question the hotel's four-star status, citing inadequacies in amenities and services. Many guests expected a higher quality of comfort, such as better beds and mattresses, and were disappointed by the lack of basic amenities like room glasses or a coffee machine. The use of carton cups and the general coziness of the rooms were also noted as areas needing improvement.
Parking proved to be a source of frustration, as not every guest was guaranteed a garage space. Additionally, some visitors felt the breakfast was subpar, particularly the additional charge for options like fried eggs. There's an expressed need for modernization and enhanced hospitality skills, to truly meet the expectations of a four-star experience.
Despite these critiques, the positive aspects such as the staff's friendliness and the hotel's cleanliness, create a satisfactory impression, although some travelers might find the facilities and service falling short of a traditional four-star rating.
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