Accessible HotelMercure Bristol North The Grange Hotel is wheelchair accessible throughout most of the hotel and has specially adapted bedrooms for disabled guests. The hotel offers a designated accessible entrance and parking. An induction loop and infrared hearing enhancement are available for guests with hearing impairments.
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Summary of reviews related to the 'Accessible' categoryMercure Bristol North The Grange Hotel offers a range of accessible features catering to guests with disabilities, although some aspects may require attention. The hotel provides wheelchair-accessible rooms and facilities, making it a viable option for those with mobility issues. Guests noted that the rooms were large, comfortable and some were beautifully appointed, especially the disabled-friendly ones with features like a great disabled shower.
The staff received commendations for being particularly helpful and accommodating to guests with disabilities, reflecting positively on the service quality. Ground floor upgrades were also appreciated for enhancing accessibility. Although some areas, such as the decor, seemed a bit tired, the overall accessibility was rated favorably with the hotel being noted as easily accessible.
However, the hotel lacks escalators and lifts, which might pose a challenge and some guests mentioned difficulties in areas like room proximity to reception and parking for those with wheelchairs. It was also pointed out that issues with the boiler were not ideal for disabled access. Despite a few setbacks, Mercure Bristol North The Grange Hotel largely meets the needs of guests with disabilities through its accessible rooms and helpful staff.
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