4-Star HotelSummary of reviews related to the '4 Star' categoryPoli Hotel is often praised for its high-quality attributes, although there is notable feedback suggesting it falls short of a complete four-star experience. Guests commend the clean rooms despite occasional dust issues and find the overall price quite reasonable for a four-star establishment. However, several reviewers feel that certain expectations weren't met, noting the lack of amenities typically found in four-star hotels, such as a variety of pillows and an in-room kettle with tea and coffee options.
Criticism extends to the hotel's breakfast offerings, which some feel are too basic compared to what should be provided for a four-star stay. This, along with the overall atmosphere described as too casual, leaves some guests feeling as if they experienced a three-star service rather than the anticipated four-star level. Though Poli Hotel hits the mark on some quality aspects, recurring feedback suggests there is room for improvement to fully meet the standard associated with its rating.
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