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Summary of reviewsQuality Inn & Suites Lacey Olympia enjoys a convenient location, attracting guests with its easy access to I-5 and proximity to popular attractions, restaurants, and shops. This accessibility is complemented by clean and quiet rooms, enhancing the overall stay experience. One of the hotel’s highlights is its breakfast, offering a substantial variety that delights guests. The selection includes scrambled eggs, sausage, waffles, yogurt, and more, with the waffles being particularly popular. The breakfast room provides a clean and bright atmosphere, accompanied by friendly staff, ensuring guests start their day positively.
Rooms at the hotel offer comfortable beds and cleanliness, with commendable multiple charging options for electronic devices. Despite some guests suggesting updates due to the property's age, the rooms provide a quiet atmosphere conducive to relaxation. While there are occasional concerns with musty odors and water pressure in showers, the overall comfort level remains satisfactory. The cleanliness is further emphasized with high-quality bedding that sets the hotel apart, although there are mixed reviews regarding the property's appearance and comfort.
The staff consistently impresses guests with their exceptional service and friendliness. They are often noted for their accommodating and personable nature, making significant efforts to enhance the stay experience. The front desk team is particularly praised, contributing greatly to the positive guest experience with their caring and courteous approach.
Overall, while there are areas for improvement, Quality Inn & Suites Lacey Olympia offers a satisfactory experience with its accessible location, delightful breakfast, clean rooms, and remarkable staff service, ensuring guests feel valued and welcomed.
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