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Summary of reviewsGuestHouse Inn & Suites Kelso/Longview receives strong praise for its prime location, offering guests easy access to nearby amenities and attractions. Positioned close to the freeway, the hotel is conveniently near grocery stores, a wide array of dining options, and key retail outlets like Target and Safeway. Despite this accessibility, the hotel maintains a peaceful environment owing to its slightly secluded position.
The breakfast at the hotel is a welcomed perk, with many guests appreciating the variety of offerings such as waffles, sausages, eggs, and other continental delights. Although some improvements could be made regarding selection and the replenishment of items later in the morning, guests generally view it as a valuable addition to their stay.
The spacious and clean rooms are frequently highlighted, with many praising the comfortable beds which ensure a restful night's sleep. Guests value the modern amenities, including substantial fridges, contributing to a convenient stay. While a few guests note the hotel's age and quirks in room layout, these do not significantly impact the overall positive experience.
Cleanliness is a prominent feature, with many guests commending the hotel's neatness and upkeep. The facility maintains modern aesthetics, and the cleanliness of the dog-friendly accommodations and pool area enhances the overall appeal.
The staff is often lauded for their friendliness and helpfulness, creating a warm and welcoming atmosphere. Guests appreciate the professional and accommodating nature of team members, though there are occasional suggestions for slight improvements in customer service responsiveness and breakfast attendance.
The pool and hot tub are favored amenities when operational, offering relaxation after long travel hours. Even though some guests report issues with chlorine levels and noise, the pool area remains a popular feature.
The beds contribute to the comfort of the rooms, with most guests finding them very comfortable, which enhances the sleep experience significantly. While individual preferences vary, the bed quality is generally viewed as a highlight of the guest experience.
Overall, GuestHouse Inn & Suites Kelso/Longview is a favored choice for travelers seeking a convenient location, clean facilities, friendly staff, and comfortable accommodations.
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