4-Star HotelSituated near the lake in Bordeaux, this hotel provides comfortable accommodations and convenient access to the area. Its well-maintained facilities and scenic location make it a suitable option.
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Summary of reviews related to the '4 Star' categoryThe reviews of Novotel Bordeaux Lac reveal significant dissatisfaction regarding its four-star rating. Many guests feel the hotel falls short of this standard with service and facilities not matching expectations. Critical feedback highlights issues with cleanliness, outdated decor and worn-out towels. The absence of conveniences like room service and a phone further detracts from the four-star experience.
However, there are positive notes as well. Guests appreciate the quality bedding and breakfast and the hotel's rooms feature modern, large beds. The property includes a handicap accessible room, adding to its inclusivity. Despite these positives, the consensus is clear that the hotel needs to address several issues to justify its four-star rating adequately.
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