AMERON Luzern Hotel Flora
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Situated at an ideal location in the center of Lucerne, surrounded by a fantastic mountain panorama.
Summary of reviewsAMERON Luzern Hotel Flora enjoys consistently high praise for its exceptional location in the heart of Lucerne. Guests appreciate its proximity to Lucerne train station, the Chapel Bridge and Lake Lucerne, making it highly convenient for exploring the city's key attractions, shopping areas and dining venues. Despite its central positioning, the hotel offers a peaceful stay, further enhanced by easy access to public transportation.
The breakfast experience at the hotel is another standout feature, described as excellent, varied and of high quality. Guests enjoy a plentiful and diverse selection of freshly prepared items, which is well-organized and presented in a pleasant ambiance. The in-house restaurant also garners positive feedback for its modern Italian cuisine, good wine selection and cozy atmosphere, contributing to an enjoyable dining experience.
The hotel rooms are predominantly clean, modern and well-maintained. Guests appreciate the amenities such as good air conditioning, well-stocked minibars and daily replenished coffee capsules. However, some note that the rooms can be quite small, which may not be ideal for extended stays or guests with a lot of luggage. The cleanliness, despite occasional minor issues, generally meets high standards, enhancing the overall comfort.
The staff at AMERON Luzern Hotel Flora receive glowing reviews for their friendliness, helpfulness and professionalism. Guests frequently commend the reception staff for their courteous and efficient service, creating a welcoming and inviting atmosphere. Their proactive approach to addressing issues and accommodating requests significantly enhances the guest experience.
The complimentary Wi-Fi is another appreciated feature, although its performance varies with some guests experiencing weak signals or unstable connections. The hotel's parking options, while convenient, come with a cost that some guests find high. However, the central location and the availability of an underground garage add to the overall convenience for those traveling by car.
Family-friendly amenities and services make the hotel a popular choice for families with suitable room options, child-friendly amenities and accommodating staff. The location near various attractions further enables easy exploration for families.
The lively nightlife around the hotel can be a double-edged sword; while it appeals to those looking to enjoy Lucerne’s vibrant night scene, some guests find the noise disruptive, particularly from a nearby nightclub.
The beds are generally praised for their comfort, contributing to a restful stay, despite some occasional feedback on firmness or size.
In summary, AMERON Luzern Hotel Flora offers a blend of excellent location, high-quality breakfast, friendly staff and modern amenities, making it an attractive choice for many travelers. However, room size and occasional noise issues might be considerations for some. Despite mixed feelings about its four-star rating, the hotel's strong points in key areas create a positive and comfortable stay for most guests.
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The breakfast experience at the hotel is another standout feature, described as excellent, varied and of high quality. Guests enjoy a plentiful and diverse selection of freshly prepared items, which is well-organized and presented in a pleasant ambiance. The in-house restaurant also garners positive feedback for its modern Italian cuisine, good wine selection and cozy atmosphere, contributing to an enjoyable dining experience.
The hotel rooms are predominantly clean, modern and well-maintained. Guests appreciate the amenities such as good air conditioning, well-stocked minibars and daily replenished coffee capsules. However, some note that the rooms can be quite small, which may not be ideal for extended stays or guests with a lot of luggage. The cleanliness, despite occasional minor issues, generally meets high standards, enhancing the overall comfort.
The staff at AMERON Luzern Hotel Flora receive glowing reviews for their friendliness, helpfulness and professionalism. Guests frequently commend the reception staff for their courteous and efficient service, creating a welcoming and inviting atmosphere. Their proactive approach to addressing issues and accommodating requests significantly enhances the guest experience.
The complimentary Wi-Fi is another appreciated feature, although its performance varies with some guests experiencing weak signals or unstable connections. The hotel's parking options, while convenient, come with a cost that some guests find high. However, the central location and the availability of an underground garage add to the overall convenience for those traveling by car.
Family-friendly amenities and services make the hotel a popular choice for families with suitable room options, child-friendly amenities and accommodating staff. The location near various attractions further enables easy exploration for families.
The lively nightlife around the hotel can be a double-edged sword; while it appeals to those looking to enjoy Lucerne’s vibrant night scene, some guests find the noise disruptive, particularly from a nearby nightclub.
The beds are generally praised for their comfort, contributing to a restful stay, despite some occasional feedback on firmness or size.
In summary, AMERON Luzern Hotel Flora offers a blend of excellent location, high-quality breakfast, friendly staff and modern amenities, making it an attractive choice for many travelers. However, room size and occasional noise issues might be considerations for some. Despite mixed feelings about its four-star rating, the hotel's strong points in key areas create a positive and comfortable stay for most guests.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
4-Star Hotel
Guest Reviews
The AMERON Luzern Hotel Flora boasts an incredible location that reviewers consistently praise. Strategically situated just a few minutes’ walk from the Lucerne train station and the iconic Chapel Bridge, the hotel provides guests with unmatched convenience for exploring the city. The central positioning of the hotel means visitors are within easy walking distance of Lucerne's Old Town, key tourist attractions, shopping areas and numerous restaurants and cafes.
Surrounded by the beauty of Lake Lucerne and nestled near the Reuss River, guests also enjoy proximity to the boat boarding station and the scenic Cathedrals and bridges. Despite being in the heart of the city, the hotel offers a peaceful and quiet stay. The exceptional location is not only perfect for foot exploration but is also praised for offering easy access to public transportation, including metro stations.
In addition to its prime spot, the hotel is appreciated for its modern, clean and comfortable accommodations, along with friendly and helpful staff, making it an ideal choice for travelers looking to maximize their time in Lucerne.
The breakfast at AMERON Luzern Hotel Flora receives overwhelmingly positive feedback from guests, marked by terms such as "excellent," "very good," "delicious," and "spectacular." Many describe it as "plentiful," "varied," and "hearty," with a "great breakfast selection" and "a huge selection of fresh products." Guests appreciate the quality of the breakfast, noting it offers "freshly prepared items" and "many choices." The breakfast buffet is highlighted for being "well-organized," "lavish," and "diverse," reflecting "high standards." Despite a few remarks about the breakfast being "expensive" and occasional criticisms about limited options for vegetarians or freshness, the overall sentiment is of satisfaction, particularly with the tasteful presentation and the extensive variety available. The ambiance of the breakfast area and the attentiveness of the staff contribute positively to the experience, making the breakfast at AMERON Luzern Hotel Flora a noteworthy part of the guest experience.
Located in the heart of the city, making it convenient for dining options. The in-house restaurant of the AMERON Luzern Hotel Flora is generally well-regarded, often praised for its modern Italian cuisine. Guests frequently describe the food as delicious and excellent with many specifically appreciating the good selection of wines. The restaurant itself is beautifully decorated and offers a cozy ambiance, making the dining experience enjoyable.
Some reviews also highlight the advantage of enjoying the night scenes of Luzern after dining at the hotel's restaurant. While the majority of the feedback is positive, mentioning good and mega delicious meals, a few guests felt that the dinner options could be limited for those avoiding pork. However, there were a couple of negative remarks about the quality of specific dishes, such as risotto.
Overall, the dining experience at AMERON Luzern Hotel Flora's restaurant is predominantly positive, contributing to a pleasant stay with a blend of good food and a convenient, central location.
The 'AMERON Luzern Hotel Flora' offers a mixed experience when it comes to the accommodation. The rooms are consistently described as clean, modern and well-maintained, which aligns with the hotel’s contemporary design and recent refurbishments. Guests have appreciated the well-equipped rooms, noting amenities such as good air conditioning, well-stocked minibars with complimentary items and high-quality furnishings. The facilities in the rooms usually meet guests' expectations and modern touches like coffee capsules replenished daily add a nice gesture.
However, space seems to be a recurring issue. Many reviews highlight that the rooms are quite small, especially compared to what was portrayed in photos or expected for the price paid, sometimes making it difficult for more than one person to move around comfortably at the same time. This is somewhat mitigated by the functionality and compact design of the rooms, making them sufficient for shorter stays, but potentially less comfortable for an extended period or for guests with a lot of luggage.
While the rooms facing the courtyard are appreciated for their quietness, some facing the street or the inner service areas suffer from noise issues. The views from the rooms also vary with some enjoying picturesque sights and others looking over less appealing areas like the delivery section or parking lots. Despite these drawbacks, the overall cleanliness and comfort of the rooms, coupled with their modern amenities, make them a satisfactory option for many travelers, especially those prioritizing location and modern decor over room size.
Visitors to the AMERON Luzern Hotel Flora frequently praise the comfortable nature of the beds, noting that the bedding, mattresses and pillows provide a good night's rest. Many guests highlight the cozy and warm duvets, which enhance the overall sleeping experience. The majority of the feedback emphasizes the beds as being very comfortable with some even describing them as marvelous and of very good quality.
However, there are occasional remarks about inconsistencies, such as beds being too soft, worn mattresses or beds that are too small. A few reviews mention the beds being separated or pushed together and some guests were not fond of the softness of the pillows or found the bedding setup with duvets instead of sheets to be less than ideal.
Despite these occasional drawbacks, the predominant sentiment points to the beds being a comfortable and pleasant aspect of stays at the AMERON Luzern Hotel Flora, contributing to an overall cozy and restful accommodation experience.
Guests generally commend the AMERON Luzern Hotel Flora for its high standards of cleanliness, noting clean and well-maintained rooms, bathrooms and public areas. These positive remarks highlight the efficient and friendly cleaning staff, well-organized facilities and modern, tidy accommodations. Despite a few mentions of dust, hair and occasional missed spots, the hotel largely meets expectations with spotlessly clean environments, well-kept facilities and fresh cleaning routines. The cleanliness and elegant design of the hotel contribute significantly to its welcoming and comfortable atmosphere for guests.
The reviews for the AMERON Luzern Hotel Flora highlight overwhelmingly positive experiences with the hotel staff. Guests consistently describe the staff as friendly, helpful and attentive. Words like professional, welcoming and kind frequently appear across numerous reviews. The reception staff, in particular, receive commendation for their courteous and efficient manner, often going out of their way to assist guests and make them feel at ease. Moments of specific recognition are given to individuals at the front desk who were exceptionally polite and accommodating.
Despite the overall positive consensus, there are a few mentions of unwelcoming or cold behavior from some receptionists. These instances appear to be outliers, as the general sentiment reflects a warm and inviting atmosphere created by the team. Guests appreciate the prompt and helpful service, noting that any issues were addressed swiftly.
Additionally, the hotel's strategic location is frequently complemented by the high standard of customer service. The staff's efforts to make guests feel welcome and their proactive approach to problem-solving are frequently highlighted. Overall, the team at AMERON Luzern Hotel Flora is credited with enhancing the overall guest experience through their consistent friendliness and professionalism.
The Wi-Fi experience at AMERON Luzern Hotel Flora has received a mix of feedback from guests. On the positive side, several visitors praised the complimentary Wi-Fi, describing it as good quality, stable and providing excellent or terrific internet service. The inclusion of Wi-Fi in the room rate added to the convenience with some guests noting that the in-room connectivity was great and performed perfectly. However, there were notable issues as well. Many guests found the Wi-Fi signal to be weak or unstable with reports of a slow internet speed and difficulties maintaining a connection inside their rooms. Some experienced no connection at all, describing the Wi-Fi as very bad or of poor quality. Despite these inconsistencies, the general availability of free Wi-Fi across the city added an additional layer of connectivity for those staying at the hotel.
The AMERON Luzern Hotel Flora offers a range of parking options, most notably an underground garage located conveniently next door. Despite some complaints about the cost, the central location and proximity of the parking make it very convenient for guests. There are both public and hotel-reserved parking spaces with some guests appreciating the cheaper tickets provided by the hotel. However, parking can be tight and the entrance is narrow, which might not be ideal for larger vehicles. Some reviewers found the parking to be difficult and expensive, though it is generally seen as a helpful amenity. Free parking is sometimes available, adding to the positive aspects. The availability of a car park right under the hotel also received positive remarks, even if the fees were considered high by several guests. Despite a few drawbacks, the convenience of having a parking option adjacent to the hotel enhances the overall stay for those traveling by car.
AMERON Luzern Hotel Flora appears to be an excellent choice for families looking for a welcoming environment during their stay in Lucerne. Multiple reviews highlight the hotel's family-friendly atmosphere and the availability of family rooms, which, although sometimes noted as small, are deemed suitable and comfortable for families of three. The presence of family-specific amenities like small co-sleeping beds, toys and bath mats for children adds to the overall convenience. The hotel also provides practical services such as luggage storage.
Guests have also pointed out that the hotel's staff is very polite, helpful and accommodating of both children and pets, further enhancing the family-friendly vibe. The dining options are well-regarded for being suitable for families and the premises are noted for maintaining a calm, family-oriented environment. This, along with reasonable pricing, makes the hotel an ideal choice for families visiting Lucerne.
Additionally, the hotel is conveniently located near an underground market and other attractions, making it an excellent base for exploring the city. Despite some feedback on the limited space in rooms, the overall sentiment suggests that AMERON Luzern Hotel Flora caters well to families, ensuring a pleasant and practical stay.
The AMERON Luzern Hotel Flora sits in a dynamic location for those who are inclined to enjoy the bustling nightlife of Lucerne. The hotel’s proximity to various clubs and nightlife spots makes it an appealing choice for night owls looking to stay in the heart of the action. However, guests have frequently reported experiencing noise throughout the night, particularly from a neighboring nightclub with the sounds of partygoers and bass music penetrating the early hours until around 4 AM. Street noise and early morning disturbances from revelers are also common, which could be disruptive for those sensitive to noise or seeking a quieter stay. The hotel’s location thus caters excellently to those who prioritize nightlife but might not be ideal for those looking for tranquility and restful nights.
Visitors to AMERON Luzern Hotel Flora often express mixed feelings about its four-star rating. While the hotel does offer four-star accommodation, many guests feel that the overall experience falls short of what one would typically expect from a hotel of this caliber. Specific mentions highlight room conditions that are relatively poor for a four-star property with small rooms and worn-out bathrooms being common points of dissatisfaction. The amenities, too, seem to leave much to be desired, lacking the usual comforts expected from a hotel of this standard.
Though some guests describe the hotel as passable and standard for a four-star, others argue it does not meet the four-star standards in terms of luxury and value for money. Comparisons to three-star hotels or even references to Holiday Inn quality in the US suggest that the perceived level of service and comfort does not align well with its purported rating. Overall, while some aspects such as breakfast and lobby may align with four-star expectations, the room quality and general experience frequently seem to fall short.
AMERON Luzern Hotel Flora stands out as a prime choice for business travelers visiting the vibrant city of Lucerne. The hotel offers a plethora of business-friendly amenities, ensuring that corporate guests have everything they need for a productive stay. With a convenient business center and well-equipped meeting rooms, the venue effortlessly caters to various corporate needs, making it a suitable spot for conferences, business meetings and gatherings. Additionally, the workstations and business services available are designed to enhance productivity, creating a corporate environment that is both comfortable and efficient.
The hotel's ideal location further adds to its appeal, described by guests as perfect and great for business trips. This makes it easy for business travelers to navigate the city and attend meetings without hassle. The reception services are often highlighted for being helpful, adding to the overall corporate-friendly experience.
While some comments indicated that the hotel could improve to better suit business stays, the general consensus is that AMERON Luzern Hotel Flora holds up well to business travel standards. The atmosphere exudes business luxury, corporate attentiveness and a business-styled environment, making it an optimal choice for business trips and stays.
Furthermore, the breakfast options are very well-stocked, providing a robust start to the day, which is often a priority for professionals on the go. All in all, AMERON Luzern Hotel Flora delivers a reliable, business-centered stay that meets the expectations of many corporate travelers.
The AMERON Luzern Hotel Flora exudes a modern and stylish ambiance, often described as a classy and elegant hotel. The luxurious accommodation provides a variety of comfortable rooms that create a distinct feeling of exclusivity and modern luxury. The hotel's excellent decor and contemporary building add to the luxurious feel that guests experience during their stay.
Many guests highlighted the complimentary amenities, such as a free minibar stocked with drinks and complimentary mineral water, which contribute to the perceived value for money. Additional thoughtful touches, like umbrellas available for loan, further enhance the luxury experience.
The hotel’s breakfast is compared to high-quality, five-star offerings, underscoring the top-notch quality and luxurious standards upheld by the establishment. Despite a few remarks about the hotel's luxury not meeting every expectation, the overall consensus describes a very luxurious stay, offering good value for the money spent.
AMERON Luzern Hotel Flora offers a welcoming stay for travelers with pets, featuring a dog-friendly environment that ensures pets feel right at home. The hotel is noted for its accommodating approach towards animals with facilities and services specifically designed for dog owners. Guests highlight the friendly staff who contribute to a relaxed stay for both pets and their owners. The hotel even goes the extra mile with thoughtful touches, such as providing a bed for pets, making it a comfortable and convenient option for those traveling with dogs. Overall, the positive feedback underscores that this hotel successfully meets the needs of guests seeking a dog-friendly accommodation.
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Location
Surrounded by the beauty of Lake Lucerne and nestled near the Reuss River, guests also enjoy proximity to the boat boarding station and the scenic Cathedrals and bridges. Despite being in the heart of the city, the hotel offers a peaceful and quiet stay. The exceptional location is not only perfect for foot exploration but is also praised for offering easy access to public transportation, including metro stations.
In addition to its prime spot, the hotel is appreciated for its modern, clean and comfortable accommodations, along with friendly and helpful staff, making it an ideal choice for travelers looking to maximize their time in Lucerne.
Breakfast
Dinner
Some reviews also highlight the advantage of enjoying the night scenes of Luzern after dining at the hotel's restaurant. While the majority of the feedback is positive, mentioning good and mega delicious meals, a few guests felt that the dinner options could be limited for those avoiding pork. However, there were a couple of negative remarks about the quality of specific dishes, such as risotto.
Overall, the dining experience at AMERON Luzern Hotel Flora's restaurant is predominantly positive, contributing to a pleasant stay with a blend of good food and a convenient, central location.
Rooms
However, space seems to be a recurring issue. Many reviews highlight that the rooms are quite small, especially compared to what was portrayed in photos or expected for the price paid, sometimes making it difficult for more than one person to move around comfortably at the same time. This is somewhat mitigated by the functionality and compact design of the rooms, making them sufficient for shorter stays, but potentially less comfortable for an extended period or for guests with a lot of luggage.
While the rooms facing the courtyard are appreciated for their quietness, some facing the street or the inner service areas suffer from noise issues. The views from the rooms also vary with some enjoying picturesque sights and others looking over less appealing areas like the delivery section or parking lots. Despite these drawbacks, the overall cleanliness and comfort of the rooms, coupled with their modern amenities, make them a satisfactory option for many travelers, especially those prioritizing location and modern decor over room size.
Beds
However, there are occasional remarks about inconsistencies, such as beds being too soft, worn mattresses or beds that are too small. A few reviews mention the beds being separated or pushed together and some guests were not fond of the softness of the pillows or found the bedding setup with duvets instead of sheets to be less than ideal.
Despite these occasional drawbacks, the predominant sentiment points to the beds being a comfortable and pleasant aspect of stays at the AMERON Luzern Hotel Flora, contributing to an overall cozy and restful accommodation experience.
Cleanliness
Staff
Despite the overall positive consensus, there are a few mentions of unwelcoming or cold behavior from some receptionists. These instances appear to be outliers, as the general sentiment reflects a warm and inviting atmosphere created by the team. Guests appreciate the prompt and helpful service, noting that any issues were addressed swiftly.
Additionally, the hotel's strategic location is frequently complemented by the high standard of customer service. The staff's efforts to make guests feel welcome and their proactive approach to problem-solving are frequently highlighted. Overall, the team at AMERON Luzern Hotel Flora is credited with enhancing the overall guest experience through their consistent friendliness and professionalism.
Wi-Fi
Parking
Family
Guests have also pointed out that the hotel's staff is very polite, helpful and accommodating of both children and pets, further enhancing the family-friendly vibe. The dining options are well-regarded for being suitable for families and the premises are noted for maintaining a calm, family-oriented environment. This, along with reasonable pricing, makes the hotel an ideal choice for families visiting Lucerne.
Additionally, the hotel is conveniently located near an underground market and other attractions, making it an excellent base for exploring the city. Despite some feedback on the limited space in rooms, the overall sentiment suggests that AMERON Luzern Hotel Flora caters well to families, ensuring a pleasant and practical stay.
Nightlife
4 Star
Though some guests describe the hotel as passable and standard for a four-star, others argue it does not meet the four-star standards in terms of luxury and value for money. Comparisons to three-star hotels or even references to Holiday Inn quality in the US suggest that the perceived level of service and comfort does not align well with its purported rating. Overall, while some aspects such as breakfast and lobby may align with four-star expectations, the room quality and general experience frequently seem to fall short.
Business
The hotel's ideal location further adds to its appeal, described by guests as perfect and great for business trips. This makes it easy for business travelers to navigate the city and attend meetings without hassle. The reception services are often highlighted for being helpful, adding to the overall corporate-friendly experience.
While some comments indicated that the hotel could improve to better suit business stays, the general consensus is that AMERON Luzern Hotel Flora holds up well to business travel standards. The atmosphere exudes business luxury, corporate attentiveness and a business-styled environment, making it an optimal choice for business trips and stays.
Furthermore, the breakfast options are very well-stocked, providing a robust start to the day, which is often a priority for professionals on the go. All in all, AMERON Luzern Hotel Flora delivers a reliable, business-centered stay that meets the expectations of many corporate travelers.
Luxury
Many guests highlighted the complimentary amenities, such as a free minibar stocked with drinks and complimentary mineral water, which contribute to the perceived value for money. Additional thoughtful touches, like umbrellas available for loan, further enhance the luxury experience.
The hotel’s breakfast is compared to high-quality, five-star offerings, underscoring the top-notch quality and luxurious standards upheld by the establishment. Despite a few remarks about the hotel's luxury not meeting every expectation, the overall consensus describes a very luxurious stay, offering good value for the money spent.
Dog Friendly
No, AMERON Luzern Hotel Flora doesn't have any pool.
No, a spa isn't available at AMERON Luzern Hotel Flora.
Yes, AMERON Luzern Hotel Flora welcomes dogs.
Yes, parking facilities are available at AMERON Luzern Hotel Flora.
No, AMERON Luzern Hotel Flora doesn't have a gym.
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