Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Holiday Inn Express Southampton West, an IHG Hotel, has received high praise as a disability-friendly accommodation option. With grab rails and shower stools in all the right places, the ground floor rooms are great for those with mobility issues. The lower sink and wide hallways cater perfectly to wheelchair users, while the restaurant and breakfast area provide adequate space to move around. The staff was always on-hand to offer assistance and the hotel entrance was easily reached from the car park. However, some guests did report difficulties with the lack of plug sockets and a few had trouble accessing interconnected rooms or being allotted a wheelchair-accessible room despite booking in advance. Despite these minor hiccups, the hotel is clean, welcoming and a great choice for a comfortable stay in Southampton, though public transport is limited.
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