4-Star HotelSummary of reviews related to the '4 Star' categoryNightelier Carrum Downs Sands Hotel has received mixed reviews regarding its four star rating with some guests feeling it falls short and others believing it to be almost a five star experience. However, most guests agree that the hotel is a modern and clean property, perfect for a stopover during a long journey. The facilities and services are very good with comfortable and enjoyable experiences reported by many guests. The value for money is generally considered to be good, despite some guests finding it a little overpriced. The staff are friendly and helpful. A highlight for many was the restaurant, which was superb and excellent. However, some guests were surprised by the $100 bond and the delay in receiving the refund. Overall, guests are positive and would definitely stay again.
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