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Summary of reviewsThe Holiday Inn Westbury-Long Island by IHG receives numerous positive reviews, largely due to its strategic location and exceptional staff service. Positioned conveniently near major highways and the Long Island Rail Road station, the hotel offers easy access to New York City and is surrounded by a variety of shopping options, which makes it ideal for guests with diverse plans. The property's quiet and clean environment, alongside a spacious parking lot, enhances its appeal for those traveling by car.
Guests generally appreciate the hotel’s breakfast, noting the quality and variety of the options available, although some feel improvements in menu and pricing could be made. The rooms are another highlight, frequently praised for their cleanliness, spaciousness, and modern feel due to recent renovations. Comfortable beds, efficient air conditioning, and useful amenities like soap dispensers contribute to a pleasant stay, despite occasional minor issues with room maintenance.
Cleanliness is a strong point, with rooms and facilities consistently well-maintained, creating a comfortable environment for guests. The hotel staff stands out with their friendly and professional demeanor, frequently going above and beyond to make guests feel welcome and attended to, thereby enhancing their overall experience. Despite a few isolated incidents, the overall impression of the Holiday Inn Westbury-Long Island by IHG is one of reliability and comfort, meeting the expectations of travelers seeking both convenience and quality service.
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