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Summary of reviewsHotel Enkelana in Pogradec stands out primarily for its excellent location, nestled alongside the picturesque Lake Ohrid. Guests frequently admire the breathtaking lake views from their balconies or room windows, and appreciate the hotel's prime position allowing easy access to the town center and local attractions. The beautiful backdrop of the lakeside offers a harmonious blend of tranquility and accessibility, making it an ideal spot for relaxation and exploration.
The rooms at Hotel Enkelana continue to receive positive feedback for their spaciousness and cleanliness. Many feature modern amenities and balconies with impressive lake views, offering a tranquil retreat for guests. The cleaning staff is highly praised for maintaining the rooms meticulously, contributing to an overall sense of comfort and hygiene. Despite some minor issues with room furnishings and occasional bathroom concerns, guests generally appreciate the cozy and pleasant atmosphere.
The staff at Hotel Enkelana is often commended for their friendliness and professionalism, with many guests highlighting their attentiveness and helpfulness throughout their stay. Specific mention is made of the cleaning staff's dedication and the front desk's exceptional service. Although there are occasional reports of language barriers and inconsistent reception experiences, the general impression of the staff remains positive.
Parking facilities at the hotel are well-regarded, providing guests with security and convenience. With ample, supervised, and video-monitored parking options, guests can rest assured that their vehicles are safe, adding to the ease and comfort of their visit.
While breakfast at Hotel Enkelana draws mixed reviews, with some guests pointing out limited options and quality issues, others find it satisfactory and note the inclusion of local products as a plus. Overall, travelers who prioritize breakfast may need to adjust their expectations.
The beds receive varied feedback, with many guests enjoying comfortable mattresses that contribute to restful nights. However, there are some reports of issues like sunken or noisy beds affecting sleep quality. Despite these concerns, the majority of guests find the beds satisfactory.
In summary, Hotel Enkelana offers an enjoyable stay marked by its stunning lakeside location, comfortable rooms, and friendly staff. While certain areas such as breakfast and bed quality could benefit from improvements, the overall experience remains positive for guests seeking relaxation and beautiful scenery.
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