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Summary of reviewsBest Western Plus Mentor-Cleveland Northeast offers an outstanding hospitality experience in Mentor, Ohio, combining excellent amenities with a superbly convenient location. Guests consistently praise the hotel's proximity to downtown Cleveland, major highways, and local attractions like President Garfield's home and Headlands Beach. This easy access to area highlights, along with nearby dining and shopping options, enhances the hotel's appeal, making it an ideal base for exploring both Mentor and Cleveland.
The hotel distinguishes itself with its remarkable breakfast experience, celebrated for its quality and diverse selection. Guests enjoy a complimentary buffet featuring delicious hot and cold options, ensuring a hearty start to the day in a clean and peaceful dining setting. Similarly, the hotel's on-site dining, particularly at the Skye Bistro, receives high praise for its tasty dishes and excellent service, offering guests and locals alike a delightful culinary experience.
Accommodations at the hotel are consistently described as spacious, comfortable, and meticulously clean. Rooms boast a blend of modern and traditional decor, providing a cozy atmosphere with practical amenities like fridges and microwaves. Creating a sense of luxury, rooms are designed to feel like a fine home, offering excellent value.
The hotel's commitment to cleanliness is evident throughout the property, with immaculate rooms and well-maintained facilities contributing to a welcoming environment. This attention to detail is complemented by an outstanding staff, known for their friendliness, attentiveness, and exceptional customer service, ensuring guests feel genuinely welcomed and cared for.
While Wi-Fi service receives mixed reviews, with some guests experiencing challenges in their rooms, the overall experience at Best Western Plus Mentor-Cleveland Northeast remains positive. The beds in the hotel receive varied feedback; however, many guests appreciate the comfort and restful sleep they provide, despite some noting a desire for improved options.
The hotel is also noted for its pet-friendly policies, warmly welcoming both human and furry guests, enhancing the appeal for travelers with pets. Additionally, the hotel's charming atmosphere and competitive pricing make it a standout choice in the area, offering excellent value and leaving a lasting impression on its visitors.
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