Info
Summary of reviewsPhoenicia Comfort Hotel is characterized by its strategic location and exemplary service, providing guests with a peaceful suburban retreat well-connected to local attractions like Therme and essential travel hubs such as Otopeni Airport. Its proximity to the ring road and an 8-minute walk to the nearest metro station make it a practical choice, although it is set away from the bustling city center of Bucharest.
The breakfast offerings receive favorable reviews, with a satisfying buffet-style selection of local, Lebanese, and continental dishes presented by exceptionally friendly staff. While some suggest the variety could be expanded to better reflect a 4-star establishment, the overall quality and taste remain a highlight for many guests.
The hotel's rooms are praised for their spaciousness, comfort, and cleanliness. Despite occasional remarks about older furniture and noise from street-facing rooms, guests generally find them modern and well-maintained. Reported issues like non-functional air conditioning units and minor cleaning lapses are offset by the quieter ambiance of rooms situated at the back of the hotel.
Cleanliness is a standout feature, with high standards maintained throughout the hotel. Guest rooms are immaculate and aligned with expectations set by prior images. While some maintenance issues such as thick dust and frayed cables need attention, guests appreciate the overall sanitized environment.
The dedicated staff at Phoenicia Comfort Hotel earn widespread admiration for their friendliness and helpfulness. Their fluency in English and attentive service create a welcoming atmosphere, with reception staff noted for their ability to assist with any guest inquiries, ensuring a memorable stay.
Beds receive mixed reviews, with many guests enjoying super comfy and plush bedding that facilitates restful sleep, though some find the mattresses overly soft or narrow. Despite this, the hotel provides cozy accommodations that match the comfort of guests' home conditions.
Overall, Phoenicia Comfort Hotel excels with its strategic location, excellent staff service, clean and comfortable rooms, and satisfactory breakfast experience, creating an inviting setting for travelers.
Show moreRead review summaries for all categories
Categories
