5-Star HotelThis 5-star resort features a wellness center, a gym, and is located in the Oasi di Porto natural park. It is conveniently located near the Rome Fiumicino Airport and offers spa services, dining options, and an airport shuttle.
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Summary of reviews related to the '5 Star' categoryThe QC Grand Hotel Roma in Rome has received a range of feedback regarding its five-star rating, facilities and services. Guests have highlighted significant discrepancies between its purported five-star status and their actual experiences. A common sentiment is that the service quality and overall treatment fall well below five-star expectations with some describing it as not even meeting three-star standards. There have been pointed comments about the room conditions, which many found outdated and overpriced for what is supposed to be a luxury hotel. Cleanliness also seems to be a recurring issue with several guests deeming it unacceptable for a five-star establishment.
Despite a few mentions of the hotel’s extraordinary structure and luxury feel, the majority of reviews suggest that the service, particularly in the wellness area and restaurant, does not live up to the standards of a five-star hotel. Guests have noted poor service, a lack of proper room service and overcrowded facilities as major drawbacks. Additionally, there is a sentiment that the hotel should offer a more authentic Roman culinary experience. Overall, while the QC Grand Hotel Roma boasts a five-star classification, many guests feel it falls short in various critical areas, leading to a gap between expectations and reality.
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