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Summary of reviewsThe Rio Hotel by Bourbon Indaiatuba Viracopos offers a largely positive experience, particularly for travelers seeking convenience and modern comforts near Viracopos Airport. Its proximity to the airport and the complimentary shuttle service are frequently lauded by guests, making it an ideal choice for those with early flights. The hotel’s cleanliness stands out with well-maintained rooms and common areas, contributing to a pristine environment appreciated by visitors. The modern and comfortable rooms, complete with soundproofing and cozy beds, enhance the overall stay, despite occasional mentions of tight spaces and maintenance issues.
The staff's friendliness and professionalism significantly elevate the guest experience with many praising their attentiveness and exceptional customer service. Notable members like Claudia at breakfast and receptionists Johny and Aline receive specific accolades for their dedication. The breakfast offering, though sometimes criticized for its simplicity and occasional disorganization, is generally well-received for its variety and quality, starting early to cater to travelers’ schedules.
The gym is another highlight, noted for its modern, clean facilities and 24-hour accessibility, despite occasional equipment maintenance issues. Parking also receives commendation for its ample, secure and convenient spaces, often free but sometimes subject to a nominal fee, ensuring stress-free vehicle management.
However, the hotel’s location has its challenges. The positioning near a toll booth results in additional transportation costs and logistical issues, particularly for guests intending to explore Indaiatuba or Campinas, making extended stays less convenient. Mixed reviews about the dinner service reflect concerns about limited variety, slow service and high prices, though some guests do find the food quality acceptable.
Families find the hotel accommodating with facilities catering to children and pets, although space can be limited, necessitating careful room selection. Lastly, the WiFi service, while generally stable, can be inconsistent for some users, balancing between being a cost-effective perk and a potential inconvenience for those needing robust connectivity.
In summary, Rio Hotel by Bourbon Indaiatuba Viracopos is highly recommended for short stays, particularly for those prioritizing proximity to Viracopos Airport, cleanliness and exceptional staff service. However, potential guests should be mindful of the location’s toll implications and manage expectations regarding some amenities like dinner options and WiFi reliability.
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