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Summary of reviewsThe Best Western Plus Borgolecco Hotel is consistently praised by guests for its strategic location, quality accommodations, and exceptional service. Situated in a quiet neighborhood with easy access to Milan and its surroundings, guests appreciate the hotel's proximity to key attractions like Monza's Autodrome and the Royal Villa of Monza. The central position, coupled with a peaceful setting, makes it an ideal base for both city excursions and relaxing retreats.
The breakfast experience is a standout feature, offering a varied and high-quality buffet that caters to diverse tastes. Available from 6:00 am, the breakfast is noted for its generous spread of sweet and savory options, which is further enhanced by the friendly and attentive staff. Despite some guests finding the extra charge for breakfast to be high, many consider it to be worth the value.
The hotel rooms receive high marks for cleanliness, spaciousness, and comfort. They are modern, well-equipped, and maintained to a high standard, offering large and cozy beds that contribute to restful nights. Both individual travelers and families find the accommodations suitable, with family suites and pet-friendly policies adding to the positive experience.
Cleanliness is an area where the hotel excels, with guests frequently commending the immaculate state of the rooms and facilities. The commitment to maintaining a clean and hygienic environment enhances the overall guest experience, making it a preferred choice for a tranquil stay.
The staff at Best Western Plus Borgolecco Hotel are lauded for their friendliness and professionalism, ensuring a welcoming and seamless experience for all guests. Their attentiveness and willingness to go the extra mile elevate the service quality, reinforcing the hotel's appeal.
For families, the spacious and well-equipped family rooms provide added comfort, although there are occasional issues with room assignments. Despite some minor challenges, the hotel's modern facilities and strategic location remain beneficial for family stays.
While there are some mixed opinions regarding the hotel's four-star rating, many guests find it fully deserving of its status due to its recent renovations and superior service. Overall, the Best Western Plus Borgolecco Hotel is highly recommended for its excellent location, comfort, cleanliness, and exceptional staff service.
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