4-Star HotelSummary of reviews related to the '4 Star' categoryNovotel Le Mans receives mixed reviews when it comes to its four-star rating. Many guests feel that the hotel does not deserve its four-star status, citing issues such as inexperienced staff, the need for renovation and facilities that are not up to the expected standard. While some visitors note that the hotel is neat and clean with okay service, others point out problems like elevator malfunctions that detract from the experience. Despite these criticisms, the location of the hotel is considered good and some guests find the rates to be better compared to other four-star establishments. However, the overall sentiment suggests that Novotel Le Mans may need improvements to truly meet four-star expectations.
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