Info
Summary of reviewsHampton Inn & Suites Pittsburgh Waterfront West Homestead is well-regarded for its exceptional location, nestled along the scenic riverside with picturesque views that captivate guests. The hotel is conveniently accessible, with proximity to main roads, local dining, and shopping options, making it an ideal base for exploring Pittsburgh. Visitors also appreciate the hotel's suitability as a starting point for outdoor adventures, particularly the Great Allegheny Passage trail. Complementing its strategic position, the hotel provides ample free parking, a warm breakfast, and a notably friendly staff, all contributing to a welcoming atmosphere.
Guests consistently praise the breakfast offerings, describing them as fantastic, delicious, and varied. The breakfast buffet ensures a satisfying start to the day, accommodating early risers and those preferring a leisurely morning. The staff is highlighted for their friendliness and dedication, ensuring a clean and well-stocked breakfast area daily.
While the hotel excels in its location and hospitality, the rooms receive mixed reviews. Guests appreciate the spaciousness, comfort, and impressive riverfront views, although some have encountered maintenance issues including difficulties with door locks, outdated décor, and musty odors. Despite these challenges, many guests still express satisfaction, recognizing the benefits of the views and location.
Cleanliness is another area with varied feedback, as some guests report extremely clean rooms and facilities, enhanced by beautiful views. However, others note areas needing improvement, such as dated carpets and cleaning inconsistencies. Despite some concerns, there is general satisfaction regarding cleanliness in various aspects.
The hotel staff stands out positively, with most reviews highlighting their friendliness, helpfulness, and accommodating nature. Notable mentions include specific staff members who have gone above and beyond to enhance the guest experience. Although occasional lapses in attentiveness are noted, the overall consensus is one of appreciation for the staff's contributions to a positive stay.
The pool is a popular feature, especially for families, providing a nice and clean environment. Some guests find pool hours inconvenient and there are minor cleanliness issues, but overall, the pool is praised as a valuable addition to the hotel experience.
Beds generally receive favorable reviews for their comfort, contributing to restful nights for guests. While pillows sometimes lack support, the beds are consistently commended for ensuring overall satisfaction in well-maintained rooms.
In summary, Hampton Inn & Suites Pittsburgh Waterfront West Homestead is a charming and conveniently located hotel, offering warm hospitality and excellent amenities that cater to travelers seeking both comfort and convenience.
Show moreRead review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
