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Summary of reviewsHotel Route-Inn Grand Muroran receives high praise for its exceptional location, delightful breakfast, comfortable accommodations, and outstanding service. The hotel is ideally situated near East Shirakawa Station, offering easy access to Higashi-Muroran and nearby shopping and dining options while maintaining a peaceful setting. Guests are particularly impressed with the extensive breakfast buffet, which includes special items like the salmon roe bowl, providing a delightful start to the day at reasonable rates.
The accommodations are appreciated for their cleanliness, spaciousness, and modern design, offering excellent value for money. Rooms are well-equipped with amenities, and the spacious bathrooms add to the comfort. Though some find standard beds small, options for upgrading exist, further enhancing the experience. The hotel's emphasis on cleanliness transcends the guest rooms to its communal areas, including a tidy public bath, bolstering the overall appeal.
The staff at Hotel Route-Inn Grand Muroran earn accolades for their exceptional service. They are characterized as calm, kind, and accommodating, creating a warm and welcoming atmosphere. Although the parking area is generously sized and free, some guests report minor issues like navigation challenges and maintenance during snowy conditions. Nonetheless, the convenience it offers, alongside the hotel's amenities, such as a hot spring and sauna, enriches the guest experience. Overall, Hotel Route-Inn Grand Muroran stands out for its thoughtful combination of accessibility, comfort, and quality service.
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