4-Star HotelSummary of reviews related to the '4 Star' categoryOroel Hotel & SPA has garnered a range of feedback from its guests, particularly concerning its four-star rating. Many reviews indicate that the hotel does not live up to the standards typically associated with a four-star establishment. Comments frequently point out that the facilities, including bathrooms and amenities, seem sub-standard for the rating and the quality of fixtures like bathtubs and toilets fall short of expectations. The absence of facilities such as fridges and working air conditioning has been noted, along with issues like poor soundproofing and basic breakfast offerings.
Despite being labeled as a four-star venue, several guests felt that the hotel's service and overall experience were more in line with that of a three-star property. Concerns about rundown conditions and insufficient amenities were common and some guests mentioned the need for more modern updates. While the pricing was often seen as reasonable, the overall consensus suggests that, though the hotel may carry a four-star label, it doesn’t quite meet the typical benchmark associated with this rating.
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