5-Star HotelSummary of reviews related to the '5 Star' categoryThe Wellness Santa Hotel - adults plus12 is a beautiful and luxurious hotel with very well-kept premises and an aristocratic feel. The staff are polite and the rooms are large and luxurious. However, some guests did not feel that the hotel lived up to its supposed 5-star rating, citing issues such as room space and limited menu options at the restaurant and bar. Some guests were disappointed that they had to pay extra to use the sauna and steam bath. Additionally, some guests did not find the scrambled eggs to their liking and had issues with doors that were not lubricated. Despite the negative comments, many guests enjoyed their stay and found it well worth the 5-star rating.
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