Info
Summary of reviewsHotel OPUS Bronx Near Bay Plaza Mall generally garners positive reviews for its strategic location, appealing amenities, and accommodating staff. Guests praise its proximity to Bay Plaza Mall and the convenience of nearby public transportation, enhanced by the added benefit of free parking. This makes it an attractive choice for those looking to combine shopping with easy access to explore the city. The location is noted for its tranquility, though some guests express concerns about the surrounding neighborhood, particularly at night.
The rooms at Hotel OPUS commendably offer spaciousness, modern aesthetics, and comfort, with numerous guests highlighting immaculate cleanliness and comfortable beds. The bathrooms receive accolades for updated features and enhancements like LED lighting. However, experiences vary, with some noting inconsistencies in room quality, such as smaller rooms lacking basic furniture and occasional cigarette odors.
Cleanliness is generally commended, with most guests finding the accommodations clean and contemporary, although some note lapses in housekeeping, reporting issues like dusty floors and unclean towels. The staff is frequently lauded for their friendliness and exceptional service, though a few reviews mention instances of unprofessional behavior. Nevertheless, management appears responsive to rectify any issues.
The hotel’s parking facilities are appreciated for their availability despite occasional size limitations. Beds, particularly the king-size ones, are widely regarded as comfortable and spacious, yet some guests have encountered issues with non-fitted sheets and mattress comfort.
In summary, Hotel OPUS Bronx Near Bay Plaza Mall presents itself as a promising choice for visitors due to its location and amenities, catering to those who appreciate modern accommodation and the convenience of free parking. Continuous improvements in consistency with cleanliness and service could further elevate the guest experience.
Show moreRead review summaries for all categories
Categories
