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Summary of reviewsBest Western Palmyra Inn & Suites in a picturesque rural setting offers convenient access to the historical sites of the Church of Jesus Christ of Latter-Day Saints and nearby villages, making it ideal for those exploring LDS church history. Guests appreciate its central location for various activities, allowing them to enjoy the serene landscape while remaining close to necessary amenities and attractions.
The breakfast experience is highly praised, with guests enjoying a wide variety of delicious options, including novel equipment like a waffle maker and pancake machine. The buffet stands out with fresh, hot food and a diverse selection, supported by excellent service from breakfast staff. Despite occasional crowding, the breakfast remains a satisfying highlight of guests' stays.
Rooms at the hotel are commended for their spaciousness, cleanliness, and comfort. Guests appreciate the large, spotless rooms with comfortable beds, some featuring a small living area for relaxation. Suites with two bedrooms are especially favored for groups, though a few reviews suggest some rooms could benefit from extra cleaning and upgrades. Overall, the rooms provide a restful and enjoyable environment, enhanced by friendly and helpful service.
The hotel's cleanliness is mainly praised, with clean and tidy rooms contributing to an inviting atmosphere. However, some guests note issues with carpets in common areas, though the hotel maintains a generally positive reputation for cleanliness.
Exceptional service from the hotel staff is a consistent highlight, with guests describing the team as welcoming, accommodating, and attentive. Guests appreciate the friendly reception service, with particular mention of individuals like Deedra, and the staff's commitment to addressing needs promptly, significantly enriching the overall experience.
The beds at Best Western Palmyra Inn & Suites are frequently mentioned for their comfort, offering a restful night's sleep. Although some guests have mixed opinions on pillow quality, the clean and spacious beds contribute positively to guests' comfortable stays. Overall, the hotel provides a hospitable atmosphere with quality accommodations and great amenities.
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