5-Star HotelSummary of reviews related to the '5 Star' categoryThe Grand Hotel is a five-star hotel that definitely lives up to its expectations with its sheer scale and presence providing a true five-star experience. While some guests felt that certain aspects, such as the room size, did not match up to other five-star hotels, the overall facilities, staff, breakfast and rooms were described as perfect. However, some reviews criticized the spa area for being small and outdated for a five-star hotel. Despite some mixed opinions, the hotel and staff were thoroughly deserving of the five-star rating. The breakfast was truly five-star, though some guests felt that other aspects did not match up to this level. Overall, The Grand Hotel can be described as a cross between a five-star hotel and an upmarket old folks' home, providing an experience worthy of its five-star rating.
Show moreRead review summaries for all categories
