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Summary of reviewsHotel Kopa in Zhovkva consistently receives positive feedback from guests, making it a favored choice for travelers. Its strategic location near the Poland-Ukraine border and in the center of the historic city of Zhovkva is highly appreciated. The hotel is easily accessible, right next to a highway and offers ample parking, all while being in proximity to significant attractions, local shops and restaurants. The charming environment is accentuated by its closeness to a beautiful temple.
The breakfast at Hotel Kopa garners high praise for its delicious and varied offerings, included in the room rate. Guests enjoy the array of options and generous portions with many describing it as wonderful and fabulous. The dining experience, including dinner options, is also well-received. The restaurant offers a delightful cuisine, often enjoyed on a wonderful terrace, providing a cozy and pleasant ambiance.
The rooms at Hotel Kopa are frequently noted for their cleanliness and spaciousness. Guests appreciate the large and comfortable beds, clean linens and tidy conditions, although some mention that the décor and fittings could use an update. There are occasional reports of maintenance issues like broken sockets and non-functional air conditioners, but overall, the rooms provide essential comforts and contribute to a relaxing stay.
Cleanliness stands out as a notable strength of the hotel with consistently maintained and tidy rooms. Regular changes of towels and provision of toiletries enhance the overall experience. Despite minor complaints about dust or isolated issues, guests generally find the hotel to be exceptionally clean.
The staff at Hotel Kopa is another highlight, frequently praised for their professionalism, friendliness and attentiveness. The team is commended for their smart attire, courteous behavior and readiness to assist, making guests feel welcome and valued. Quick check-ins and proficient English communication further add to the positive experience.
While there are mixed reviews regarding the beds, many guests find them comfortable with clean linens, though some suggest that improvements could be made to the mattresses and bed frames. Despite these occasional issues, the overall feedback remains positive, highlighting the hotel's combination of great location, excellent dining, cleanliness and outstanding staff.
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