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Summary of reviewsHOTEL EMROVIC RAJ receives high praise for several aspects that significantly enhance the guests' experience. Notably, the breakfast is a standout feature with the majority of reviews highlighting it as top-notch, rich and homemade. Guests appreciate the diverse and delicious selections of the international buffet spread, making it a highly enjoyable meal to start the day.
The hotel’s dinner offerings in its restaurant also receive consistent acclaim for their excellent quality and delicious taste. The aesthetically pleasing dining area and top-notch service further enhance the dining experience, making it a highly regarded part of a stay at the hotel.
Regarding accommodations, guests are pleased with the spaciousness and beauty of the rooms, particularly the large suites and those with private pools, which add a touch of luxury. These rooms are often noted for their cleanliness and generous size. However, there are issues with maintenance, like outdated equipment and lack of air conditioning, affecting comfort. Cleanliness appears to be a significant area needing improvement with reports of dust, unclean corners and poorly maintained bathrooms detracting from the overall experience.
The staff at HOTEL EMROVIC RAJ earn commendation for their friendliness and professionalism. The reception team and restaurant staff are frequently praised for their attentive and helpful nature, contributing significantly to the positive atmosphere of the hotel.
The variety of pool options, including private, outdoor and indoor pools, is another well-received feature, offering guests a pleasant and relaxing experience. Despite some concerns about sulfur smells, adequate lighting, water heating and cleanliness, the pools generally enhance the guests' enjoyment.
Overall, HOTEL EMROVIC RAJ excels in providing a delightful dining experience, friendly and professional service and spacious accommodations. However, issues with room maintenance and cleanliness indicate areas for improvement.
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