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Summary of reviewsHotel Gasaqui earns high marks for its prime location, making it a perfect stopover for travelers, particularly those on the move between Bilbao and southern Spain or from France to southern Spain. The proximity to the highway and convenient parking right outside the rooms contribute to its practicality.
The hotel's breakfast offerings receive mixed but generally positive feedback. Guests appreciate the simple, adequate and budget-friendly options, although some feel that the breakfast could be better organized and varied. Despite the optional cost, the breakfast, combined with the location and room quality, provides a satisfying start to the day.
Dining at Hotel Gasaqui's restaurant is highly praised for its delicious, well-prepared meals and reasonable prices. Guests highlight the attentive and pleasant service, making the dining experience enjoyable. The convenience of having a clean and well-maintained on-site restaurant and bar adds to the overall appeal.
The rooms at Hotel Gasaqui are commended for their cleanliness, spaciousness and comfort. Features like large, comfortable beds, private terraces and amenities such as mini bars, refrigerators and microwaves enhance the stay experience. The unique layout resembling detached houses and easy vehicle access are particularly appreciated by families and travelers with lots of luggage. Despite some minor issues like basic bathrooms and a musty smell in a few cases, the room conditions are generally well-regarded with friendly and attentive day shift staff contributing to a positive experience.
Guest feedback on cleanliness is mixed. While many praise the spotless rooms and excellent cleaning service, others report issues like unclean towels and dust under beds. Consistent improvements in cleaning standards could elevate the overall guest experience.
The staff at Hotel Gasaqui receive high praise for their helpfulness, attentiveness and friendliness, particularly the day shift and restaurant personnel. However, some guests note limited English proficiency and occasional slow service. Despite these minor drawbacks, the majority of guests find the staff kind and attentive, making for an enjoyable stay.
The pool facilities at the hotel receive mixed reviews. While the sports pool and indoor heated swimming pool are highlighted positively, issues with cleanliness and restrictive schedules detract from the experience. With better maintenance and clearer policies, the pool facilities could significantly enhance guest satisfaction.
Excellent parking options contribute to the hotel's convenience. Guests appreciate the secure, private and ample parking right next to their rooms, enhancing the overall positive experience. Features like gated and underground parking, along with electric vehicle charging stations, add modern conveniences that are well-received by visitors.
Overall, Hotel Gasaqui’s practicality, comfort and friendly atmosphere make it a reliable and convenient choice for travelers seeking a pleasant and functional accommodation during their journeys.
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