4-Star HotelThis hotel is situated in the heart of Milan, near Piazza Fontana, offering luxurious accommodations and high-end amenities. Its central location and elegant ambiance make it a top choice.
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Summary of reviews related to the '4 Star' categoryRosa Grand Milano - Starhotels Collezione, typically regarded as a four-star hotel, largely meets expectations for this rating. Guests consistently praise the cleanliness and spaciousness of the rooms, noting them to be well-designed and well-stocked with amenities. The hotel is described as maintaining excellent cleanliness with services that are appropriate for its four-star classification.
However, some aspects have been flagged as not fully aligning with what one might expect from a hotel of this caliber. For instance, the absence of bathrobes in the rooms has been deemed unacceptable given the price and the hotel’s rating. Additionally, some guests experienced issues with the breakfast service, citing unprofessional staff and a lack of variety that falls short of a five-star experience. Despite these minor setbacks, the breakfast quality is still considered good, albeit basic for a four-star hotel.
On the positive side, some reviews suggest that the quality of service and staff availability sometimes approaches five-star levels, indicating a potentially luxurious experience for certain guests. EV charging and other modern conveniences add to the appeal of the hotel. Overall, Rosa Grand Milano offers good value for a four-star hotel with its luxurious elements standing out among similar-rated establishments, though improvements could be made in some areas to consistently meet or exceed guest expectations.
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