4-Star HotelSummary of reviews related to the '4 Star' categoryThe Panoramic Hotel Plaza has elicited diverse feedback with regard to its four-star rating and amenities. Notable positive remarks mention that the hotel has an excellent suite with good variety and quality and that both the staff and restaurant services are commendable. Guests found the hotel to be nice overall with some reviewers affirming that it aligns with the expected standards of its star rating.
However, critiques point out several areas needing attention. Many guests felt that the hotel falls short of a true four-star experience, highlighting issues such as the absence of basic amenities like kettles, subpar dining services and poorly organized reception. The quality of the beds and pillows also received negative mentions, suggesting that comfort could be significantly improved. Some guests went as far as to suggest that there are better options available and that numerous details were neglected.
Despite the mixed reviews, the hotel manages to provide satisfactory experiences in some aspects, notably its suite offerings and the professionalism displayed by the staff. Still, there's consensus that improvements are necessary for it to fully embody its four-star designation.
Show moreRead review summaries for all categories
