5-Star HotelSummary of reviews related to the '5 Star' categoryGateway Madurai has been described as a fantastic and superb five-star hotel in a wonderful location. Guests have emphasized that the hotel is exceptional and everything about it is amazing, making it the perfect place to stay. The staff have been praised for being super co-operative and helpful, ensuring guests have an enjoyable stay. The old English colonial style of the hotel has been appreciated by many, making it a star comfort hotel. The location is superb and provides a magnificent view overlooking Madurai city with the peacocks and birds on the property adding to the peacefulness of the place. However, some guests have expressed disappointment with the bed being hard and uncomfortable not meeting the 5-star standards and the standard internet plan provided not working with the premium plan being offered at a high price which guests found atrocious. Nevertheless, the hotel has been described overall as an exceptional estate and with such qualities, guests are sure to want to stay longer.
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