5-Star Hotels, Resorts, Villas, Apartments in Phu Quoc

Melia Vinpearl Phu Quoc

Resort in Phu Quoc

8.5

Very Good

From $130

5-Star Resort

Highly rated for its luxury and value, this resort offers spacious villas, many with private pools and direct beach access. It features multiple large pools, a spa, and several restaurants offering diverse cuisines.

Summary of reviews related to the '5 Star' categoryMelia Vinpearl Phu Quoc has garnered feedback that highlights both positive experiences and areas needing improvement. On the plus side, the resort boasts an attentive staff who are always ready to assist, making guests feel valued and supported. The overall atmosphere in the villas has been described as decent, though some have noted that the furniture appears to be in an aged condition. Guests appreciate the concept of the bus service within the area, although its convenience can sometimes fall short.

However, there are several areas where the hotel has received criticism. Many guests have questioned the five-star rating, pointing out issues such as staff language barriers, disappointing dining experiences and lapses in room security. Compared to other five-star hotels on the island, some guests feel that Melia Vinpearl Phu Quoc does not measure up to the expected standards. Notable incidents like theft and inadequate facilities suggest that significant improvements are needed to meet the expectations associated with the Melia brand and a five-star property.
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Sailing Club Signature Resort Phu Quoc

Resort in Phu Quoc

8.9

Excellent

From $189

5-Star Resort

This resort features luxurious, nature-friendly villas designed for comfort and relaxation. Guests can enjoy a prime location with an infinity pool, fine dining restaurant, and top-tier services.

Grand Ocean Bay Resort Phu Quoc

Resort in Phu Quoc

8.8

Excellent

5-Star Resort

This 5-star hotel is located on the beachfront and is highly rated by guests. It offers a great stay with comfortable accommodations and facilities for a luxurious beach getaway.

Summary of reviews related to the '5 Star' categoryGrand Ocean Bay Resort in Phu Quoc has a mix of opinions regarding its five-star rating. Some guests found the resort impressive, especially those who have never experienced a five-star hotel before. These visitors enjoyed their stay and felt the resort lived up to its rating. However, others pointed out it may not fully meet the traditional five-star standards, with sentiments ranging from it being a good hotel at the lower limit of five stars to it seeming like five stars in some aspects.

Several reviews indicated disappointment, mentioning that while the resort charges five-star prices, especially for food and drinks, it does not deliver the service and quality expected at this tier. Some guests felt that the resort was only three stars at best, citing underwhelming facilities and services. Additionally, the hotel being relatively new and still possibly looking for staff could be affecting service levels.

Overall, while some guests enjoyed their experience, others felt that the Grand Ocean Bay Resort falls short of five-star expectations, particularly concerning value for money and service quality.
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Premier Residences Phu Quoc Emerald Bay Managed by Accor

Resort in Phu Quoc

8.3

Very Good

From $69

5-Star Resort

Offering upscale apartment and residence-style luxury on Kem Beach, this property provides spacious accommodations with modern amenities. It features multiple pools, dining options, and a full-service spa.

Summary of reviews related to the '5 Star' categoryThe Premier Residences Phu Quoc Emerald Bay Managed by Accor has been described as a superb and exceptional resort with a beautiful beach and a wide pool. Guests have rated the hotel with 5 stars, although some have noted that 24-hour room service is not available. The staff has been praised for their hospitality with English-speaking personnel providing great services. While the furniture and amenities in the rooms have been described by some as excessively simple for a 5-star resort, others have called it a paradise with great views. The only downside some guests mentioned was the lack of shuttle service to the airport. Overall, the Premier Residences Phu Quoc Emerald Bay Managed by Accor has been praised for its facilities, services and staff.
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Nam Nghi Coral Peninsula Phu Quoc

Resort in Phu Quoc

8.6

Very Good

From $151

Info Categories

5-Star Resort

Resort with All Inclusive Packages

Luxury Resort

Vinpearl Wonderworld Phu Quoc

Resort in Phu Quoc

8.6

Very Good

From $188

5-Star ResortSummary of reviews related to the '5 Star' categoryVinpearl Wonderworld Phu Quoc presents a mixed bag of experiences for guests, oscillating between high praise and some disappointments. Many visitors found their stay exceptional, highlighting that certain aspects of their experience align well with five-star standards. The resort is regarded as worth the expenditure for a getaway, offering a satisfying escape for those in need of relaxation. However, several guests felt that the hotel falls short of a true five-star experience, citing issues particularly with service and cleanliness. Some compared it unfavorably to other high-end hotels, suggesting that the rating might be somewhat inflated. Reviews indicate that while there are commendable elements, there are also areas necessitating improvement to meet the five-star expectations consistently.
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Novotel Phu Quoc Resort

Resort in Phu Quoc

8.3

Very Good

From $74

5-Star ResortSummary of reviews related to the '5 Star' categoryIf you're looking for a luxurious stay on Phu Quoc Island, Novotel Phu Quoc Resort might just be the perfect choice for you. The hotel is considered a 5-star establishment and it certainly lives up to that status according to most of its guests. The facilities are exceptional and the price to value ratio is unbeatable. Guests have described their stay as a fulfillment of fantasy. The food is delicious with breakfast being a particular highlight. However, some guests do mention that compared to other 5-star establishments, Novotel Phu Quoc Resort falls a little short. Some complain about the lack of fish and greens, as well as the mediocre service. Additionally, there have been some reports of poor soundproofing in the rooms. Despite these issues, the majority of customers seem to thoroughly enjoy their stay and would highly recommend the hotel.
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Thien Thanh Resort

Resort in Phu Quoc

8.7

Very Good

From $52

Info Categories

5-Star Resort

Resort with Parking

Resort with Swimming Pool

Children's Pool Outdoor Pool

Sonaga Beach Resort & Villas Phu Quoc

Hotel in Phu Quoc

7.5

Good

Info Categories

5-Star Hotel

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Best Western Premier Sonasea Phu Quoc

Resort in Phu Quoc

8.1

Very Good

From $74

5-Star ResortSummary of reviews related to the '5 Star' categoryThe Best Western Premier Sonasea Phu Quoc appears to be situated conveniently close to the sea with a bar available on the beach, offering guests drinks with a view. Each room is equipped with essentials such as a kettle, tea-making supplies and shower necessities. Despite these amenities, many reviews highlight that the hotel falls short of the five-star rating it claims with some suggesting a rating closer to three or four stars. Concerns were raised about the air conditioning being insufficient and a general sentiment that the service did not meet five-star standards with specific mention of a lack of apologetic gestures for any inconvenience caused.
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The Shells Resort & Spa Phu Quoc

Resort in Phu Quoc

7.8

Good

From $55

5-Star ResortSummary of reviews related to the '5 Star' categoryThe Shells Resort & Spa Phu Quoc offers great value for money, making it an ideal choice for solo travelers. While some guests found minor faults, such as malfunctioning toilet flushing, that were not up to par with their expectations for a five-star hotel, others described their experience as exceptional. However, a few negative reviews mentioned that the resort is not well-maintained and needs renovation to truly deserve its five-star status. Some guests also criticized the spa staff's lack of expertise, questioning how the hotel could be classified as a five-star resort without adequate services. Overall, The Shells Resort & Spa Phu Quoc may not meet everyone's expectations of a five-star hotel, but it still offers a comfortable and enjoyable stay.
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Mövenpick Villas & Residences Phu Quoc

Hotel in Phu Quoc

8.6

Very Good

From $68

5-Star HotelSummary of reviews related to the '5 Star' categoryMövenpick Villas & Residences Phu Quoc is the best hotel on the island with exceptional facilities and services. Guests enjoyed their stay to the fullest and were impressed by the idyllic scenery and beach access. The resort provides all the necessary infrastructure of a European five-star hotel with exceptional spa services available. Despite one negative review about the breakfast, other guests praised the excellent stay, exceptional service and superb experience. Some even claimed it was the best place they've ever stayed in Vietnam. The hotel exudes luxury and guests remarked that everything was made for their convenience, ensuring they never had to leave the hotel. The rooms were said to be 5-star standard with exquisite detailing and elegance. Reviewers expressed their hope to return and recommended the resort to those seeking an exotic location to stay. Many labeled the stay as 'que du bonheur' - only happiness!
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