4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Goya, classified as a four-star establishment, seems to largely miss the mark when it comes to meeting the expectations associated with its rating. Many guests feel that the hotel does not live up to its four-star designation, particularly in terms of facilities and services. The decor and facilities are notably outdated, giving the hotel an ambiance that feels like it belongs to a bygone era. The lack of modern amenities and the general appearance contribute to an overall sense of neglect.
The rooms and common areas are described as needing significant renovations to meet contemporary standards. The limited breakfast offerings do not align with what guests anticipate at a four-star hotel and the lack of air conditioning further detracts from the perceived quality of the accommodations. Additionally, the evening and nighttime noise from street-facing windows can be quite disruptive, further impacting the guest experience.
On the positive side, Hotel Goya offers moderately priced accommodations, which some guests feel are in line with typical four-star expectations. However, many believe that the value for money is lacking given the outdated condition of the facilities and the relatively high parking fees.
In summary, while Hotel Goya maintains a four-star classification, improvements are needed across several areas to truly meet the standards and justify its rating.
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