Hotel with SpaSummary of reviews related to the 'Spa' categoryThe spa at Hotel & Spa La Collada receives mixed reviews from guests. On the positive side, many praised the spa's extensive facilities, describing it as very good, very pleasant and wonderful. Guests appreciated the heated pools with massaging hydro tubes, the sauna and the relaxed, peaceful atmosphere. The professional staff added to the overall enjoyable experience.
However, several reviews highlighted that the spa is not included in the room price and is considered expensive with a standard charge of around 20 euros for an hour. Some guests felt the price didn't justify the experience, noting that several facilities were often out of order or under maintenance. Complaints included cold water in the pools, broken tiles, faulty jets and general lack of maintenance.
Moreover, some visitors expressed dissatisfaction with the limited time slots and the need to reserve usage of the spa. Despite some equipment being non-functional and parts of the spa under construction, the overall feeling was that the spa was still a valuable addition, albeit in need of attention and repairs. The mixed reviews suggest that while the spa has great potential, it's experiencing some operational inconsistencies and requires better upkeep to meet all guests' expectations.
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