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Summary of reviewsThe Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort is highly regarded for its prime location nestled in the bustling heart of Playa del Carmen. Its proximity to the popular 5th Avenue, filled with shops, bars and restaurants, along with easy access to local attractions, offers guests the best of urban vibrancy and beachfront tranquility. The property itself is beautifully maintained, featuring clean rooms, scenic views and a pleasant overall ambiance.
Guests frequently commend the exceptional service and friendliness of the staff, from a warm welcome to attentive service throughout their stay. The team goes above and beyond to meet guests' needs, contributing to a memorable vacation experience. The cleanliness of both the rooms and common areas is consistently praised with well-maintained facilities enhancing the resort's elegant feel.
Positive reviews highlight the spaciousness, modernity and comfort of the rooms. Many appreciate features like luxurious beds, balconies with beautiful views and in-room amenities such as jacuzzis. Although there are occasional mentions of outdated rooms or the need for more thorough cleaning of the jacuzzis, the guest experience remains largely positive.
The breakfast experience is positively noted for its variety and quality, especially at the Spice restaurant. Despite minor drawbacks, such as the desire for more breakfast options and the absence of real fruit juices, the overall breakfast service leaves guests satisfied. Similarly, dinner options receive high praise, particularly the Asian-themed Asiana and Mediterranean-inspired Kalamata restaurants. Even though some find the selection limited or the food quality slightly below expectations, the all-inclusive package's overall variety and culinary offerings are well-received.
Guests generally enjoy the resort's pool facilities with fun activities and entertainment creating a lively atmosphere. The pools are described as beautiful and well-designed, though some note the need for longer pool hours and more space. Dining options near the pool and additional amenities like the gym and spa complement the overall positive poolside experience.
The beach gets mixed reviews with some guests finding it rocky and narrow, making swimming less enjoyable. Despite occasional seaweed and crowding issues, the hotel's efforts to maintain cleanliness are evident. While the beach may not always be a highlight, the resort's well-maintained environment compensates for any shortcomings.
The all-inclusive experience at Hilton Playa del Carmen is celebrated for its extensive food and drink offerings across seven restaurants. Although some note that not all premium items are included, the variety and quality of options available create a relaxing and enjoyable atmosphere.
Overall, Hilton Playa del Carmen stands out for its excellent location, high standards of cleanliness, comfortable accommodations and exceptional service, making it a top choice for those seeking a luxurious and relaxing getaway. Show more
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Resort near Golf Courses
Provides an all-inclusive, adults-only experience with arrangements for golf outings. The resort's location and services cater to a relaxing and convenient golf vacation.
Beachfront Resort
An opulent beachfront hotel offering modern amenities and entertainment, including scuba diving lessons and wine tours. It features unforgettable views from almost every corner of the resort, especially from ocean-view rooms. The central location provides easy access to Playa del Carmen's attractions.
Resort near The Beach
This adults-only, all-inclusive resort is located on Constituyentes No 2. It offers beachfront access in Playa del Carmen.
Resort for Honeymoon
This adults-only resort is steps away from Playa del Carmen's vibrant Fifth Avenue. It features oceanfront views, palm-lined beaches, and all-inclusive amenities. The resort offers innovative swim-up suites, authentic dining venues, and a world-class spa.
Resort with Spa
Innan Spa draws upon ancient philosophies and modern wellness techniques, offering treatments with plant-based and organic products. Guests can experience a multi-step hydrotherapy circuit and a traditional Temazcal stone steam bath for purification and renewal.
Romantic Resort
An adults-only, all-inclusive resort with oceanfront views and luxurious suites. Features multiple restaurants and bars, a wellness spa, and activities designed for couples.
Resort near Nightlife Spots
This adult-only, all-inclusive resort is located near 5th Avenue, making it ideal for those seeking vibrant nightlife. It's an excellent choice for couples looking for a romantic beachside getaway with easy access to the city's entertainment.
Resort with Swimming Pool
This adults-only, all-inclusive resort offers a luxurious experience with excellent pool facilities. It provides a relaxing and upscale atmosphere.
Rooftop Pool Panoramic View Pool Pool Swim Up Bar Lazy River Outdoor Pool
Business Resort
The Hilton Playa del Carmen has over 6,400 square feet of meeting space. It offers event packages, breakout rooms, and state-of-the-art audio-visual equipment. The hotel also has a business center and provides AV support.
Resort with Parking
This all-inclusive resort offers free valet parking for guests, providing a seamless and convenient experience for those arriving with a vehicle.
Accessible Resort
This adults-only resort features accessible ground-floor suites equipped for guests with special needs, including accessible bathrooms with shower seats and grab bars. Visual alarms are present on smoke detectors and doorbells. Wheelchair accessible facilities are available throughout the resort.
Resort with Gym
Features a comprehensive fitness center, wellness activities, and a prime beach location for outdoor workouts. The all-inclusive, adults-only environment ensures a relaxing and health-focused stay.
Resort for Adults Only
This all-inclusive, adults-only resort offers a luxurious escape with innovative swim-up suites, authentic dining venues, and a world-class spa. Located steps from Playa del Carmen's Fifth Avenue, it provides a blend of relaxation and cultural experiences.
Resort for Yoga
Listed as a top yoga hotel in Playa del Carmen, indicating the availability of yoga facilities or classes for guests.
Resort with All Inclusive Packages
Located steps from Playa del Carmen's famed 5th Avenue, this adults-only resort offers a stylish and sophisticated experience. With gourmet dining, premium beverages, and a tranquil spa, it provides a luxurious and relaxing all-inclusive getaway.
5-Star Resort
An adults-only, all-inclusive resort located in the heart of Playa del Carmen. It offers luxurious accommodations, gourmet dining, and a vibrant atmosphere. Guests can enjoy a lively beach scene and easy access to 5th Avenue.
Resort with Outdoor Pool
Hilton Playa del Carmen offers multiple pools, including an Olympic-sized freshwater pool with a lap lane, a tranquil relaxation pool, and in-pool hot tubs. They also have swim-up suites and beachfront walkout suites with access to semi-private pools.
Resort with Swim Up Bar
Located steps from Playa del Carmen's Fifth Avenue, this AAA Four-Diamond resort provides an exceptional all-inclusive experience. It features innovative swim-up suites, a variety of dining venues, and world-class spas, ensuring a memorable stay.
Luxury Resort
Resort Taking Steps Towards Sustainability
Resort with Tennis Courts
Resort with Lazy River
Resort with Panoramic View Pool
Resort with Rooftop Pool
Room Types
Junior Suite - 2 Queen BedsThe spacious suite features 1 bedroom and 1 bathroom with a bath. This suite has air conditioning, a minibar and a flat-screen TV. The unit offers 2 beds.
Junior Suite Garden View - 2 Queen BedsThis spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath. This suite features air conditioning, a minibar, a flat-screen TV and garden views. The unit offers 2 beds.
Junior Suite Swim-Up - 2 Queen BedsThis spacious suite features 1 bedroom and 1 bathroom with a bath. This suite has air conditioning, a minibar, a flat-screen TV and sea views. The unit has 2 beds.
Junior Suite Pool View - 2 Queen BedsThis spacious suite comes with 1 bedroom and 1 bathroom with a bath. This suite has air conditioning, a minibar, a flat-screen TV and pool views. The unit has 2 beds.
Junior Suite Ocean View - 2 Queen BedsThe spacious suite has 1 separate bedroom and 1 bathroom with a bath. This suite features air conditioning, a minibar, a flat-screen TV and sea views. The unit has 2 beds.
Junior Suite Garden View - 1 King BedThe spacious suite has 1 bedroom and 1 bathroom with a bath. Boasting a balcony with garden views, this suite also features air conditioning and a flat-screen TV. The unit has 1 bed.
Junior Suite Oceanfront - 1 King BedThe spacious suite has 1 bedroom and 1 bathroom with a bath. This suite features air conditioning, a minibar and a flat-screen TV. The unit has 1 bed.
King Suite with Balcony and Pool ViewThis spacious suite features 1 bedroom and 1 bathroom with a bath. Boasting a balcony with pool views, this suite also features air conditioning and a flat-screen TV. The unit has 1 bed.
Junior Suite Ocean View - 1 King BedThe spacious suite features 1 separate bedroom and 1 bathroom with a bath. Featuring a balcony with sea views, this suite also provides air conditioning and a flat-screen TV. The unit offers 1 bed.
Junior Suite Swim-Up - 1 King BedThe private pool is a top feature of this suite. This spacious suite comes with 1 bedroom and 1 bathroom with a bath. This suite has air conditioning, a minibar, a flat-screen TV and sea views. The unit has 1 bed.
One-Bedroom Suite Oceanfront - 1 King BedThe spacious suite has 1 bedroom and 1 bathroom with a bath. The suite features air conditioning, a minibar, a dining area, as well as a flat-screen TV. The unit has 1 bed.
One-Bedroom Suite - 1 King Bed This spacious suite includes 1 bedroom and 1 bathroom with a bath. Boasting a balcony, this suite also offers air conditioning, a minibar and a flat-screen TV. The unit has 1 bed.
Presidential Suite - 1 King BedThis suite's special feature is the private pool. The spacious suite features 1 bedroom and 1 bathroom with a bath. Featuring a terrace, this suite also provides air conditioning, a minibar and a flat-screen TV. The unit offers 1 bed.
Junior Suite - 1 King bedThe spacious double room offers air conditioning and a minibar, as well as a private bathroom boasting a bath. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Junior Suite Oceanfront Walk-Out - 1 King BedThis spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath. This suite has air conditioning, a minibar and a flat-screen TV. The unit has 1 bed.
Junior Suite Swim-Up Oceanfront - 1 King BedThis spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath. This suite features air conditioning, a minibar and a flat-screen TV. The unit offers 1 bed.
Junior Suite Garden View - 1 King Bed - Mobility Accessible W/Roll-In Shower
Nestled in the vibrant heart of Playa del Carmen, the Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort, boasts a prime location that's hard to beat. Guests consistently highlight the hotel's proximity to the bustling 5th Avenue, renowned for its myriad shops, bars and restaurants. Being right in the center of town means easy and convenient access to all the local attractions, making it a perfect base for exploration.
The property is beautifully maintained and visitors appreciate the clean rooms, lovely views and overall ambiance. With a stunning beach right at its doorstep, beach lovers are sure to be delighted. The service at the hotel is highly praised with friendly and attentive staff ensuring a pleasant stay.
The combination of a great location, excellent service and beautiful surroundings makes this resort a standout choice for those seeking both relaxation and adventure. The centrality of the hotel, paired with its beachfront access, provides the best of both worlds. Whether guests are looking to explore the local culture or just unwind by the sea, the Hilton Playa del Carmen seems to offer the perfect setting.
Breakfast
The breakfast experience at Hilton Playa del Carmen receives overall positive remarks from guests. Many appreciate the variety and quality, particularly at the Spice restaurant, known for its excellent buffet. The breakfasts are described as very good with options ranging from Eggs Benedict to healthier choices. Guests also commend the attentive service at the outdoor breakfast venue.
However, some reviews note limitations, such as the unavailability of real fruit juices and the food sometimes being undersalted. Additionally, the resort could improve by offering more breakfast options and increasing the availability of breakfast restaurants. Despite these minor drawbacks, the breakfast experience generally leaves guests satisfied with plenty of tasty and diverse options.
Dinner
Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort, receives generally positive feedback regarding its dining options. The variety and quality of food fare well among guests with several restaurants receiving high praise, notably the Asian-themed Asiana restaurant and the Mediterranean-inspired Kalamata restaurant. Guests often highlight the impeccable food and fantastic dinners, emphasizing that some dining experiences do not necessitate venturing outside the resort.
The all-inclusive package is appreciated for its excellent cuisine and great variety with facilities designed to ensure well-distributed food and drink services. Special meals, particularly breakfast, earn accolades for their diversity and deliciousness.
However, there are a few noted areas for improvement. The overall food quality is perceived as above average, though not extraordinary with some expressing that the selection can be limited and occasionally underwhelming. Premium dinners were exceptions to the standard offerings and house wine quality received mixed reviews.
Additionally, standout services from staff during special occasions and a commendable check-out policy contribute positively to the experience. Despite some criticisms, many guests regard the dining experience at Hilton Playa del Carmen as a significant highlight of their stay.
Rooms
At Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort, the rooms consistently receive high praise from guests for their spaciousness, cleanliness and comfort. The accommodations are described as clean, well-maintained and exactly as presented in descriptions. Many visitors appreciate the luxurious and modern rooms, which include all necessary amenities and often feature beautiful views from the balcony. Bed comfort is frequently highlighted with some guests noting the softness and inviting nature of the bed and pillows.
While some guests mentioned the need for more thorough cleaning of the jacuzzis and observed that some rooms seemed outdated, the overall sentiment remains very positive. The resort offers large, quiet and recently renovated rooms that provide an excellent environment for relaxation. Highlights include the fantastic ocean views from junior king suites and the substantial size of the suites. Guests also enjoyed additional in-room luxuries such as pools or jacuzzis, adding to the overall delightful experience of the rooms.
Beds
The beds at Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort, frequently receive positive remarks for their comfort. Many guests find the beds and pillows to be very soft and pleasant, consistently describing the beds as comfortable, very good and even large and stunning. However, there are occasional complaints about the firmness and condition of the mattresses with some guests mentioning discomfort due to softness or deformation. Despite these few instances, the overall sentiment suggests that most visitors appreciate the comfort provided by the beds at this resort.
Cleanliness
Nestled in the heart of Playa del Carmen, the Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort, stands out for its impeccable cleanliness and well-maintained facilities. Guests frequently highlight the immaculate condition of both the rooms and common areas. The property exudes an elegant feel with the grounds and pools consistently noted as very clean and inviting.
The attention to cleanliness extends to the hotel's restaurants and public spaces, underscoring a commitment to maintaining high standards. While the facilities are described as impressive and well-kept, a few minor issues, such as missing towels and shampoo, were noted, but these didn't overshadow the overall positive experience of cleanliness.
Guests appreciate the resort's excellent maintenance and find that the rooms appear exactly as described, contributing to a comfortable and enjoyable stay. The consistently high levels of service and cleanliness contribute to the Hilton Playa del Carmen being almost perfect in every way, making it a top choice for visitors seeking a pristine and luxurious escape.
Staff
The Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort, consistently receives rave reviews for its exceptional staff. Guests repeatedly describe the team as extremely friendly, accommodating and attentive. Many noted the warm welcome they received and the polite, professional and helpful demeanor of the employees throughout their stay.
The staff's commitment to customer service is evident, as they frequently go above and beyond to meet guests' needs and ensure a memorable vacation experience. Patrons often felt treated like royalty and emphasized the consistent kindness and friendliness shown by the staff. With exceptional service provided at every turn, visitors highlighted how the staff worked tirelessly to make the stay enjoyable, contributing significantly to the overall positive experience.
Additionally, the entertainment staff, particularly by the pool, were commended for their excellent performance, enhancing the relaxation and enjoyment of the guests. Praise was not limited to direct interactions; restaurant service also received positive feedback for both the quality of food and attentive service.
Overall, the glowing reviews suggest that the Hilton Playa del Carmen's staff excels in creating a welcoming and pleasant atmosphere, leading to high levels of guest satisfaction.
Pool
At the Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort, guests generally enjoy the pool facilities, highlighting the fun activities and various entertainment options available poolside. The pools are often described as nice, beautiful, stunning and pampering. Many appreciate the engaging atmosphere with amazing pool entertainers and fun events like foam parties adding to the lively ambiance. The pool area also benefits from good soundproofing, ensuring that noise doesn’t disturb the relaxation of those in their rooms.
The property's design and layout receive positive feedback, being large yet easy to navigate with ample availability of sun beds. Guests also commend the access to both the pool and beach, making it convenient for a seamless aquatic experience. While the pool hours could be longer and some guests find the pool area crowded and not spacious enough, the resort offers quieter pool options and a jacuzzi that's as large as a pool for a more tranquil setting.
Dining options near the pool are well-regarded with several great places to eat, including a tasty café. The pool, gym and spa facilities are also frequently praised for their excellence, rounding out a generally satisfying poolside experience at the resort.
Beach
The beach near 'Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort' presents a mix of elements that guests have commented on. While the beach area is described as having direct access and being wonderfully maintained with almost no seaweed on occasion, there are frequent mentions of the beach being rocky and narrow. The presence of rocks seems to impede swimming, making it less enjoyable for guests looking to take a dip in the sea. Additionally, the beach tends to be crowded due to its proximity to a public beach, making it challenging to find a spot unless early reservations are made.
Guests noted that, at times, the water appears dark and there's a substantial amount of seaweed, which can be disappointing. However, others have found the beach stunning and charming, appreciating its fine sand and decent condition. Despite these mixed reviews on the beach's natural qualities, the hotel's efforts to maintain cleanliness are evident, though some believe further action could be taken to enhance the area's appeal. Overall, while the beach isn't the highlight for many visitors, the resort's exquisite offerings and well-maintained facilities still make it a noteworthy destination.
All-Inclusive Packages
Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort, garners praise for its high-quality all-inclusive experience. Many guests appreciate the variety and quality of food offered with seven different restaurants to choose from, ensuring that meals never become monotonous. The all-inclusive package also provides a wide range of high-quality drinks without any additional cost, which is a significant advantage for visitors looking to fully immerse themselves in the resort experience.
While some reviews mention that this resort's all-inclusive formula is advantageous and adds to the relaxing ambiance, there are remarks that not everything is fully included. Some guests note that additional charges for premium food items and certain drinks can make the experience feel less comprehensive than advertised. Despite these criticisms, the overall sentiment leans towards a satisfying and enjoyable stay with the varied dining options and drink selections contributing to a relaxing and fun-filled environment.
Yes, Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Rooftop Pool, Panoramic View Pool, Outdoor Pool, Lazy River.
Yes, a spa is available at Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort.
No, Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort doesn't allow dogs.
Yes, parking facilities are available at Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort.
Yes, Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort has a gym.