Secrets Maroma Beach Riviera Cancun - Adults only
Resort in Playa del Carmen
9.3
Excellent
From $406
From $406
Info Summary of reviewsSummary: Secrets Maroma Beach Riviera Cancun - Adults Only is an exceptional five-star resort with outstanding services, facilities and location that will leave you feeling like you've found paradise on Earth. The beautiful and well-maintained grounds, stunning beach and clean property add to the overall superb experience. The personnel are kind, helpful and respectful, making guests feel at home. While some have mentioned concerns about the restaurants and food, the overall experience makes up for it. If you're looking for an unforgettable getaway, Secrets Maroma Beach Riviera Cancun is highly recommended.
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Luxury Resort

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Fairmont Mayakoba
Hotel in Playa del Carmen
9.0
Excellent
From $321
From $321
Info Summary of reviewsFairmont Mayakoba is a luxurious and exceptional hotel located in the lush forests of Riviera Maya. The hotel offers a complimentary boat ride that provides amazing views and a little trip around the lake of the property that guests must see. The breakfast has received high praise from guests with a comprehensive buffet and plenty of healthy options. The hotel's restaurants have been raved about by guests with high praise for dishes at Las Brisas, Cello at Banyan Tree and Punta Bonita at Rosewood. The rooms are comfortable and well-stocked with daily cleaning services to ensure a comfortable stay. The hotel impresses guests with its impeccable cleanliness and commitment to sanitization. The staff goes above and beyond in terms of being helpful, friendly and professional, providing a super friendly, family-like atmosphere that guests are sure to appreciate. The pool area is sleek and modern and the beach is described as beautiful, wide and miles long with crystal clear sea water. Overall, Fairmont Mayakoba is a top hotel in the world, offering luxury and a fantastic experience for families and couples alike.
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Infinity Pool    Rooftop Pool    Children's Pool    Pool Swim Up Bar    Outdoor Pool  

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Banyan Tree Mayakoba
Resort in Playa del Carmen
9.3
Excellent
From $579
From $579
Info
Tucked away in the unique ecosystem of Mayakoba, this resort offers no shortage of things to see and do. Unveil the secrets of Mayakoba with a wide range of daily excursions and activities at this private gated resort, enjoy the immediate access to the beach, invigorate your body and mind at the spa and spend the most relaxing and stress-free vacation.
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Summary of reviewsBanyan Tree Mayakoba is a top-notch five-star hotel that offers a luxurious and serene getaway, perfect for those in search of relaxation and natural beauty. The property is renowned for its outstanding location and stunning villas with private pools, which provide guests with both privacy and comfort. The breakfast buffet and dinner scene are exceptional, offering a diverse range of culinary options that cater to all taste buds, although some find it to be on the pricey side. The hotel's cleanliness is impeccable and the staff are professional, friendly and attentive to all guest needs. The beach club and well-maintained beach with seaside pools, together with the private villa pools, offer ultimate exclusivity for guests to unwind and relax. While some guests found the Wi-Fi in their rooms and bicycle options to be outdated, the overall experience is deemed fantastic and the service is truly five-star. For those looking for a luxurious and unforgettable holiday in Paradise, Banyan Tree Mayakoba is the ultimate choice.
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La Casa de la Playa by Xcaret- All Inclusive Adults Only
Hotel in Playa del Carmen
9.7
Excellent
Info Categories
Hotel with Parking

EV charging stations  

Hotel with All Inclusive Packages

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Platinum Yucatan Princess Adults Only - All Inclusive
Resort in Playa del Carmen
8.1
Very Good
From $203
From $203
Info Summary of reviewsPlatinum Yucatan Princess Adults Only - All Inclusive is well-regarded for its excellent location, offering close proximity to the beach and Playa Del Carmen, complemented by convenient shuttle services. Its grounds and structures are beautifully maintained, making it an ideal spot for relaxation, especially for couples and friends.

Guests rave about its breakfast, often citing it as the best meal of the day with a wide variety of options catering to diverse tastes. The buffet is particularly noted for its quality and selection, though minor criticisms include a need for more turkey products and occasional service delays.

The dining experience overall is quite positive with a variety of specialty restaurants providing flavorful and diverse food choices. The Hibachi grill stands out for its engaging experience. While there are some mixed opinions regarding the Italian restaurant and buffet and occasional inconsistencies in food quality and service, the culinary offerings are generally well-received.

Rooms are praised for being spacious and comfortable, equipped with quality furnishings and amenities, including rain showers and direct pool access in some cases. However, a few guests have reported issues such as cleanliness concerns and outdated decor.

The cleanliness of the resort is highly commended with efficient housekeeping maintaining spotless rooms and public areas. While there are a few mentions of occasional lapses, the overall feedback is positive.

Staff at the resort are generally highlighted for their friendliness and attentive service, contributing significantly to guests' satisfaction. Notable individuals like Alfredo, Diego and Gina receive special mentions for exceptional service. However, there are isolated reports of less favorable experiences, particularly with the front desk and some concierge members.

The pool areas are a major attraction, featuring a variety of lively and serene atmospheres. Well-maintained and clean, the pools cater to various preferences with activities and ample seating. Yet, improvements in pool furniture, shaded areas and extended pool bar hours are suggested.

The beach experience receives mixed feedback with some guests appreciating its proximity and beauty when well-maintained. Nonetheless, frequent seaweed issues and rocky conditions detract from its appeal.

The WiFi service needs significant improvement with guests frequently experiencing weak signals and instability.

The spa receives high praise for its outstanding services, contributing to memorable and restorative experiences for guests. The gym, while appreciated for its range of equipment, could benefit from updates in ambiance and extended hours.

In summary, Platinum Yucatan Princess Adults Only - All Inclusive excels in location, dining, cleanliness and service with its pool areas and spa standing out as highlights. Minor areas for improvement include room maintenance, WiFi quality and consistent food quality. Despite these, it remains a highly favorable destination for an enjoyable and relaxing stay.
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9.4
Excellent
From $561
From $561
Info Summary of reviewsHotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only is a dream destination for nature lovers with incredible views and a beautiful property in the heart of the jungle. The hotel provides access to all Xcaret brand parks and facilities, making it a perfect place to stay. The breakfast options are amazing with a variety of delicious options available all day long. The dining experience is a gastronomic adventure with a wide variety of options and delicious food across all the restaurants. The rooms are spacious, beautifully furnished and offer an indescribable experience. The resort is massive, but guests repeatedly rave about its cleanliness organization and safety. The staff goes above and beyond to make sure that guests have a truly exceptional experience with personalized and attentive service. The pools, beach and beds are all amazing and the hotel is exclusively for adults, making it ideal for those seeking a more peaceful and relaxing experience. The hotel is a marvel, boasting gastronomy and mixology of utmost luxury that is on par with a five-diamond rating and top-tier status. Overall, Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only is a phenomenal all-inclusive experience that is highly recommended for anyone seeking a luxurious and relaxing vacation.
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Grand Velas Riviera Maya - All Inclusive
Resort in Playa del Carmen
9.3
Excellent
From $890
From $890
Info Summary of reviewsThe staff at Grand Velas Riviera Maya - All Inclusive is exceptional, providing warm and friendly welcomes from the moment of arrival. Many staff members are mentioned by name for going above and beyond to ensure a fantastic stay, particularly the waitstaff and SPA employees. The staff genuinely cares about guests' experiences and is always ready to make their vacation even better. Overall, the customer service at this luxury resort is a cut above the rest and highly recommended.
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Hyatt Zilara Riviera Maya Adults Only All-Inclusive
Resort in Playa del Carmen
8.7
Very Good
From $259
From $259
Info Categories
Resort for Honeymoon

Resort with All Inclusive Packages

Luxury Resort

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Impression Moxché by Secrets - Adults Only
Resort in Playa del Carmen
9.3
Excellent
Info Categories
Resort with All Inclusive Packages

Luxury Resort

Resort near Golf Courses

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Grand Hyatt Playa del Carmen Resort
Resort in Playa del Carmen
8.2
Very Good
From $228
From $228
Info Summary of reviewsThe Grand Hyatt Playa del Carmen Resort is a highly recommended hotel with exceptional facilities and services that meet 5-star standards. The hotel's location is perfect for exploring nearby tourist sites, restaurants and nightlife. Guests appreciate the stunning location right on the beach with turquoise waters and a beautiful view. The breakfast is delicious and great and the dining options are varied with some standout dishes. The spacious and comfortable rooms are a highlight with breathtaking ocean views. The hotel is modern and clean with excellent room cleaning and service hygiene. The staff is super nice, kind, friendly and courteous, always doing what they can to accommodate guests. The Cenote Spa provides a truly unforgettable experience and the gym is spacious, well-equipped and open 24 hours. The pool area is magnificent, fantastic and beautiful with attentive and helpful personnel on hand to ensure guests have everything they need. The hotel is unique with mega comfortable and well-equipped rooms, providing an exquisitely comfortable experience. Overall, the Grand Hyatt Playa del Carmen Resort is an unprecedented and awesome resort, worth the price and perfect for family vacations.
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Infinity Pool    Panoramic View Pool    Pool Lap Lanes    Outdoor Pool  

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Ocean Maya Royale Adults Only - All Inclusive
Resort in Playa del Carmen
8.5
Very Good
From $161
From $161
Info Categories
Resort with Tennis Courts

Resort for Adults Only

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Hotel Xcaret Mexico All Parks All Fun Inclusive
Resort in Playa del Carmen
9.2
Excellent
From $933
From $933
Info Summary of reviewsHotel Xcaret Mexico All Parks All Fun Inclusive is a luxurious 5-star resort that offers exceptional facilities and services. The location is perfect, surrounded by nature and with easy access to the parks. The breakfast experience is exceptional with fresh and delicious food from all of the hotel's restaurants. The dinner experience received mixed reviews, but the diverse food options available at all the restaurants were praised. The rooms received mixed reviews with some finding them stunning and well-equipped, while others experienced issues with cleanliness or noise. However, the hotel staff were described as helpful and responsive. The pool area is a definite highlight of the resort with many pools and beautiful natural touches. The hotel is family-friendly with plenty of activities for families with young children. Despite the lack of an ocean beach suitable for swimming, the stunning views and access to several artificial beaches make up for it. Overall, Hotel Xcaret Mexico All Parks All Fun Inclusive is a superb, exceptional and perfect place to vacation with guests describing it as the best hotel they've ever stayed at.
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9.1
Excellent
Info Categories
Resort with All Inclusive Packages

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The Royal Haciendas Resort & Spa
Resort in Playa del Carmen
8.8
Excellent
From $198
From $198
Info Categories
Resort with All Inclusive Packages

Luxury Resort

Resort near Golf Courses

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Princess Family Club Riviera - All Inclusive
Resort in Playa del Carmen
8.3
Very Good
From $188
From $188
Info Categories
Resort with All Inclusive Packages

Luxury Resort

Beachfront Resort

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Sandos Playacar All Inclusive
Resort in Playa del Carmen
6.0
Rated
From $203
From $203
Info Categories
Family Friendly Resort

Resort with Gym

Resort with All Inclusive Packages

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Mvngata Beach Hotel
Hotel in Playa del Carmen
8.8
Excellent
Info Categories
Luxury Hotel

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

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Soul Beach Boutique Hotel & Spa
Hotel in Playa del Carmen
7.6
Good
From $54
From $54
Info Summary of reviewsSoul Beach Boutique Hotel & Spa in Playa del Carmen is widely praised for its excellent location, being conveniently close to the vibrant Fifth Avenue and just steps away from the beach. This strategic position allows guests to easily explore local attractions while enjoying a tranquil and serene environment.

The hotel excels with its clean and spacious rooms, characterized by modern décor and thoughtful layouts. Comfort is a recurring theme in guest reviews with cozy beds, pillows and additional amenities such as kitchenettes and elegantly designed balconies. The rooftop pool is particularly notable, offering beautiful panoramic views, a relaxing atmosphere and an overall pleasant experience for guests.

The hotel's staff receives high marks for their friendliness and helpfulness with the reception and service personnel enhancing guests' overall experience through their attentive and welcoming demeanor. Specific individuals like Mary, Martin and Arturo are often mentioned positively, contributing to a harmonious and enjoyable stay.

Although the breakfast offering garners mixed reviews with some appreciating the delicious and freshly prepared dishes, others find the selection limited and the service slow, especially due to the late breakfast hours. Dinner experiences are largely positive with specific dishes like shrimp and fish tempura tacos receiving high praise despite some concerns about the price and variety of the menu.

The spa facilities at Soul Beach Boutique Hotel & Spa are frequently highlighted as a must-visit. Guests appreciate the high-quality treatments, relaxing ambiance and beautiful design. However, the absence of free access and some services being seen as overpriced are noted as areas for improvement.

Cleanliness is another strong suit with most guests finding the rooms and facilities to be well-maintained and hygienic. Some occasional lapses do occur but do not overshadow the general perception of a pristine environment.

The WiFi experience at the hotel is mixed; while many guests enjoy reliable internet access, others report inconsistent performance, particularly in the rooms.

The hotel promises a desirable stay for beach lovers, thanks to its proximity to the beach. Appreciative reviews stress the convenience of the location for beach access. Beds and bedding receive particular commendation for their comfort, contributing to restful nights.

Overall, Soul Beach Boutique Hotel & Spa is a favored choice for travelers seeking a combination of convenience, comfort and friendly service in Playa del Carmen. While it may not fully live up to the five-star rating it advertises, it provides a quite appealing choice for a relaxing and pleasant vacation with some areas needing minor enhancements.
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Viva Maya by Wyndham, A Trademark All Inclusive Resort
Resort in Playa del Carmen
7.7
Good
From $181
From $181
Info Summary of reviewsViva Maya by Wyndham, A Trademark All Inclusive Resort, enjoys a reputation for providing a largely satisfying and enriching experience for travelers. Nestled in the exclusive Playacar area, the resort's prime location garners high praise. Guests frequently commend its direct beach access, secure surroundings and close proximity to downtown Playa del Carmen, making it a convenient base for both relaxation and exploration of nearby attractions and shopping spots. The beauty and maintenance of the resort grounds contribute significantly to its charm.

The culinary experiences at Viva Maya By Wyndham evoke varied responses. Many appreciate the excellent and diverse options available at the specialty, themed and à la carte restaurants, particularly the Mexican and Mediterranean cuisines. However, the buffet offerings receive mixed feedback with some guests noting a lack of variety and repetitive dishes. Despite these criticisms, the positive dining experiences in specialty restaurants, coupled with the attentive and friendly service from the staff, create a pleasant overall dining atmosphere.

Rooms at the resort present a mixed bag of experiences. While many guests are pleased with the spaciousness, comfort and cleanliness of the rooms, others note that the decor and furnishings could benefit from significant updates and renovations. Attention to detail, especially in maintenance and cleanliness, is an area where improvements are needed to meet contemporary standards.

In terms of cleanliness, the resort generally impresses with clean rooms, pools and beaches. Regular and careful maintenance efforts are evident, although occasional lapses are reported in specific areas. This consistent focus on hygiene ensures a reassuring and comfortable stay for guests.

The staff at Viva Maya By Wyndham are a highlight for many visitors, frequently praised for their friendliness and attentiveness. The animation team, restaurant staff and room cleaning services receive particular commendation for their efforts in enhancing the guest experience. While service at times can fall short, instances of rudeness or inattentiveness are rare and do not overshadow the overall positive hospitality.

Wi-Fi connectivity at the resort is another aspect where experiences vary. While the common areas often benefit from reliable internet service, connectivity issues within the guest rooms detract from the experience. Efforts to improve the consistency and strength of the Wi-Fi signal throughout the resort are needed.

The spa at Viva Maya by Wyndham stands out as a valued feature with guests consistently praising the great massages and clean facilities, although some note the additional cost of the services. The resort’s pool area also receives mixed reviews. Guests enjoy the cleanliness, beauty and overall ambiance, but crowding and cleanliness issues are sometimes a concern. Improvements in maintenance and cleanliness, as well as extending pool operating hours, could enhance guest satisfaction.

The beach access and quality receive commendable reviews, characterized by clean, beautiful sand and well-organized water sports and activities. The resort’s efforts to mitigate seaweed issues and maintain cleanliness are well-received, contributing to an enjoyable seaside experience.

For families, Viva Maya by Wyndham provides a welcoming atmosphere with on-site kids daycare, family-friendly activities and spacious environments to relax and enjoy. These features make the resort a popular choice for family vacations, ensuring a comfortable and memorable stay for guests of all ages.

Overall, Viva Maya by Wyndham, A Trademark All Inclusive Resort, excels as a well-located, family-friendly destination with attentive staff, engaging activities and appealing dining options. Some areas may need attention, such as room updates and Wi-Fi improvements, but the resort delivers a largely positive and enjoyable experience for its guests.
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Royal Hideaway Playacar All-Inclusive Adults Only Resort
Resort in Playa del Carmen
8.3
Very Good
From $231
From $231
Info Summary of reviewsThe Royal Hideaway Playacar All-Inclusive Adults Only Resort is a luxurious paradise with well-maintained grounds and fantastic staff. Guests have raved about the incredible location and perfect getaway feel with many already planning their next visit and recommending the resort to others. While some have noted that the lighting in the restaurants could use improvement, the personal service is exceptional and highly recommended. Though the food and facilities didn't always meet 5 star expectations, this is an excellent hotel for a quiet and beautiful vacation.
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