The Royal Haciendas Resort & Spa
Playa del Carmen
20.65707800,
-87.04368500
,
Km 289 Carretera Federal Chetumal - Puerto Juarez Lote 2 Mz 70
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Summary of reviewsThe Royal Haciendas Resort & Spa, situated just north of Playa del Carmen, is celebrated for its tranquil and picturesque beachfront location. Guests greatly appreciate the cleanliness and beauty of the expansive property, enhanced by the friendliness and attentiveness of its staff. The resort's all-inclusive nature, offering a wide range of food and exceptional facilities, adds to its appeal as a worthwhile escape. The breakfast experience is particularly praised for its excellence and variety, making it a highlight of the stay.
For accommodations, the resort is highly regarded for its spacious, comfortable, and impeccably clean suites, many offering stunning views of the gardens or beachfront. Families find the resort particularly inviting, with its family-friendly amenities, children-focused activities, and spacious villa units ensuring a relaxing and entertaining stay for all ages.
The pool area garners acclaim for its cleanliness and the variety of options available, including dedicated children's pools and Jacuzzis. However, the beach area, though featuring striking views, receives mixed feedback due to its small size and occasional seaweed issues. Despite these limitations, the beach still offers a serene escape for guests seeking quiet beachfront relaxation.
Dining experiences at the resort are diverse, with multiple options including specialty a la carte restaurants and a buffet. While obtaining reservations for specific restaurants can be challenging, the quality of food and service generally meets guest expectations. The all-inclusive plan is appreciated for its abundance and variety, although some guests note areas for improvement regarding food options and the bill-signing process.
Overall, The Royal Haciendas Resort & Spa provides a memorable and luxurious vacation experience, with its combination of excellent service, appealing amenities, and inviting atmosphere making it a favored destination for travelers seeking a tranquil and enjoyable escape.
Categories
For accommodations, the resort is highly regarded for its spacious, comfortable, and impeccably clean suites, many offering stunning views of the gardens or beachfront. Families find the resort particularly inviting, with its family-friendly amenities, children-focused activities, and spacious villa units ensuring a relaxing and entertaining stay for all ages.
The pool area garners acclaim for its cleanliness and the variety of options available, including dedicated children's pools and Jacuzzis. However, the beach area, though featuring striking views, receives mixed feedback due to its small size and occasional seaweed issues. Despite these limitations, the beach still offers a serene escape for guests seeking quiet beachfront relaxation.
Dining experiences at the resort are diverse, with multiple options including specialty a la carte restaurants and a buffet. While obtaining reservations for specific restaurants can be challenging, the quality of food and service generally meets guest expectations. The all-inclusive plan is appreciated for its abundance and variety, although some guests note areas for improvement regarding food options and the bill-signing process.
Overall, The Royal Haciendas Resort & Spa provides a memorable and luxurious vacation experience, with its combination of excellent service, appealing amenities, and inviting atmosphere making it a favored destination for travelers seeking a tranquil and enjoyable escape.
Resort near Golf Courses
Offers a resort experience with concierge services to arrange golf outings. Features spacious accommodations and family-friendly amenities.
Resort with Infinity Pool
This resort property typically offers extensive pool facilities. It is expected to include infinity pools that provide guests with scenic views and ample space for relaxation and swimming.
Beachfront Resort
Offering spacious villas and a range of amenities, this resort provides a comfortable and family-friendly environment. Its beachfront location ensures easy access to the sea and stunning views. The combination of relaxation and activities makes it a popular choice.
Family Friendly Resort
This resort provides spacious accommodations and a range of family-friendly amenities. It offers multiple pools and dining options.
Resort with Swimming Pool
This resort offers spacious villas and multiple pools. The high level of service and comprehensive amenities ensure a comfortable stay.
Infinity Pool Pool Swim Up Bar Pool Lap Lanes Outdoor Pool
Accessible Resort
This resort offers wheelchair access and rooms with facilities for disabled guests. Accessible public facilities include the restaurant seating, registration desk, restrooms, and elevators that are ADA compliant. Accessible parking with flat terrain and curb cuts is also provided.
Resort with Tennis Courts
The resort includes tennis courts as part of its extensive amenities. The Royal Haciendas provides an all-inclusive experience, making it convenient for guests to enjoy tennis and other activities.
Resort for Yoga
Included in a ranking of top yoga hotels in the region, indicating that the resort provides options for guests interested in yoga.
Resort with Pool Lap Lanes
Offers a pool with a dedicated lap lane, providing a resort setting combined with facilities for serious swimming.
Resort with All Inclusive Packages
Luxury Resort
Resort near The Beach
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Romantic Resort
Resort with Gym
5-Star Resort
Resort with Outdoor Pool
Resort with Swim Up Bar
Guest Reviews
Nestled just north of Playa del Carmen, The Royal Haciendas Resort & Spa boasts an appealing location that is both a strength and a limitation for travelers. While some guests find the location slightly isolated, others appreciate its tranquility and the proximity to the vibrant Fifth Avenue, which is a short 15-minute journey away. The resort's position near the beach offers stunning seaside access, although the beach area itself is described as small, and seaweed can sometimes be an issue, reflecting a broader regional concern rather than the hotel's responsibility. Guests consistently praise the beautiful and expansive property, noting its cleanliness and the friendliness of its staff. The resort's all-inclusive nature and a wide selection of food further enhance its appeal, while the exceptional facilities gain high marks for meeting and often exceeding guest expectations. Despite the occasional logistical challenge, such as the coordination for large family accommodations and planning excursions, the overall consensus highlights a well-loved location that, with its superior service and offerings, is considered a worthwhile escape.
Breakfast at The Royal Haciendas Resort & Spa receives high praise from guests, who frequently highlight its excellence and variety. Many reviews commend the breakfast as particularly outstanding compared to other meals, with numerous options catering to different tastes. The buffet is often described as complete, offering good smoothies and delightful dining experiences. Guests appreciate the attentive and accommodating staff, contributing to a positive dining atmosphere. Despite some remarks about the need for greater variety in the buffet selection, the consensus remains positive regarding the quality and completeness of the breakfast offered. Overall, the breakfast is a standout feature of the resort, adding to the enjoyable guest experience.
The Royal Haciendas Resort & Spa offers a diverse dining experience, with several dinner options available to guests. There are two notable specialty a la carte restaurants and a buffet. While some guests find obtaining reservations for the themed or seafood restaurants challenging, they largely appreciate the quality and excellent service provided at the restaurant Los Murales. La Palapa restaurant receives praise for its quality, though some reviews mention limited menu options.
Guests note that the overall food quality at the buffet can vary, occasionally falling short in quantity and variety. Nevertheless, the variety at the buffet is acknowledged by some reviewers as being commendable. For those looking for a la carte dining, making early reservations is advisable due to high demand.
While the dining experiences receive mixed feedback with some guests opting to dine in town for more satisfying options, others express satisfaction with their meals at the resort, highlighting the excellence of both buffet and specialty restaurant offerings. Despite some challenges, many guests enjoy the dining experience at The Royal Haciendas and find the overall food quality good.
The Royal Haciendas Resort & Spa offers guests an exceptional experience with its spacious and comfortable accommodations. Visitors consistently praise the size of the suites, noting their airy feel and the convenience of private kitchenettes that enhance the overall comfort. The resort stands out for its impeccable cleanliness; rooms are consistently described as well-maintained and spotless, ensuring a pleasant and hygienic stay.
Guests enjoy stunning views from their rooms, whether overlooking the lush gardens or the serene beachfront. For those seeking the ultimate in relaxation, the beachfront rooms are particularly recommended for their exquisite views and tranquil atmosphere.
The staff at The Royal Haciendas are frequently highlighted for their excellent service, contributing significantly to the warm and welcoming atmosphere. The resort’s attention to detail extends to the pleasant arrangement of its facilities, enhancing the overall guest experience.
While the food variety and hygiene are areas for potential improvement, the overall quality and comfort of the rooms tend to overshadow these concerns, leaving a lasting impression of a beautiful, clean, and convenient stay. Overall, the combination of spacious accommodations, excellent service, and breathtaking views makes The Royal Haciendas Resort & Spa a favored destination for travelers seeking a comfortable and memorable vacation.
At The Royal Haciendas Resort & Spa, guests find the rooms to be comfortable, with beautiful interiors that contribute to a pleasant stay. Many visitors appreciate the comfort provided by the beds, suggesting they offer a restful night's sleep. Additionally, the rooms contain impressively large safes, allowing guests to store their valuables securely.
While the overall comfort of the rooms receives favorable mentions, there are mixed opinions regarding the beds. Some guests consider the beds to be too small, especially the double beds, which may require families or groups to adapt sleeping arrangements. There are suggestions that the beds and pillows could be improved to enhance comfort further.
Despite these mixed feelings about the beds, the resort offers a range of amenities including pools, a jacuzzi, and a children's pool, contributing to a relaxing environment that guests seem to enjoy. Overall, the room comfort, though with some minor reservations about the beds, plays a significant role in the experience at The Royal Haciendas Resort & Spa.
Nestled in the heart of paradise, The Royal Haciendas Resort & Spa offers a pristine escape where cleanliness and excellent service go hand in hand. Guests are consistently impressed by the resort's immaculate upkeep, highlighting its spotless and meticulously maintained facilities. From the organized and clean interiors to the delightful pools, every area of the resort reflects a commitment to high standards of hygiene and comfort.
The well-appointed beachfront units offer guests the perfect blend of luxury and nature, allowing them to step straight onto the sands while enjoying the beautiful surroundings. Attention to detail is evident throughout the complex, with vibrant gardens and expansive pools adding to the overall tranquility.
Visitors frequently commend the daily efforts of the housekeeping team, ensuring that each room remains clean and inviting. Coupled with warm and friendly service from the staff, the resort's dedication to creating a welcoming environment is clear.
True to its reputation, The Royal Haciendas doesn't just provide a clean and organized space; it offers guests a place where excellent service and superb amenities enhance their stay. Whether it's the cleanliness of the property or the thoughtful treatment by the staff, every aspect contributes to a memorable experience at this stunning destination.
The Royal Haciendas Resort & Spa garners widespread appreciation for its staff, who are predominantly described as friendly, attentive, and professional. Guests frequently highlight the exceptional service provided by the majority of the team, noting their friendliness and dedication to maintaining clean and inviting hotel grounds. Many visitors commend the staff for their responsiveness and kindness, often describing the interactions as first-class.
While the overall sentiment regarding the staff is positive, a few instances of less favorable encounters are mentioned, with some guests experiencing unfriendly attitudes from certain staff members. These isolated interactions, however, do not overshadow the majority of experiences, where guests consistently praise the staff's helpfulness and attentiveness.
The reception staff generally contribute positively to guests' experiences, ensuring an inviting atmosphere, though there are occasional remarks about less than friendly interactions. Nevertheless, the professional demeanor of the staff complements the resort's delightful amenities, like spacious rooms and tasty food, forming an integral part of what makes stays at The Royal Haciendas memorable and satisfying for travelers and their families.
The Royal Haciendas Resort & Spa boasts a captivating pool experience that delights its guests. Set amidst beautiful gardens, the pools offer a clean and inviting environment with a fantastic view of the beach. Families particularly appreciate the diverse array of pools, including dedicated options for children complete with slides and water jets. The pools are wonderfully warm, adding to the comfort and enjoyment of the resort’s water facilities.
The presence of Jacuzzis alongside the swimming pools further enhances the relaxation experience, making them a highlight for many visitors. Guests frequently praise the attentiveness and friendly demeanor of the resort staff, who contribute significantly to the overall positive experience. The resort’s facilities are thoughtfully designed to cater to both adults and children, with activities and amenities that make for a welcoming stay.
The cleanliness and size of the pools are consistently noted, and guests have access to a variety of games that keep children entertained. However, a common observation is that some guests reserve poolside chairs early in the day, which can be mildly inconvenient. Despite this, the overall consensus is that the pool area is superb for families and individuals looking for a relaxing and enjoyable vacation.
Located beachfront, The Royal Haciendas Resort & Spa boasts convenient access to the coast, offering striking views and a well-maintained beach area. However, the beach is notably small, marked by many stones, sticks, and unfortunately, seaweed that is not always cleared swiftly. These factors, compounded by significant erosion, have diminished the swimming space considerably, making it less ideal for swimming or snorkeling. Although some reviewers noted the presence of seaweed, occasional patches of the beach remain free of the bothersome sargassum. The picturesque surroundings and tranquil atmosphere welcome guests, though the beach does not align perfectly with promotional materials. Travelers may find the compact beach area disappointing, yet it provides a quiet spot for beachfront serenity within a good location, despite its limitations.
The Royal Haciendas Resort & Spa shines as a paradise for families looking for a fulfilling vacation together. With a strong focus on being family-oriented, the resort is noted for its excellent program for children, creating an environment where kids have a great time. The resort's family-friendly amenities include impressive kids facilities, pools, and thoughtful activities such as superhero and pirate nights, which delight visitors of all ages. Guests consistently praise the incredibly warm and friendly staff, contributing to an excellent experience for families.
The spacious and immaculate villa units are perfectly suited for family stays, and the all-inclusive setup provides very good service, diverse food options, and ensures rooms are kept super clean. The resort’s comprehensive kids club is highlighted as a standout feature, keeping young ones entertained and engaged. While the large layout of the property means guests may need to walk a bit between areas, this is balanced by the tranquility offered by uncrowded pool areas and no lines during meal times—making it an ideal setting for a family getaway.
The Royal Haciendas Resort & Spa has garnered positive reviews for its all-inclusive offerings, making it an attractive choice for guests seeking a convenient and satisfying stay. The all-inclusive plan is noted for its abundance and variety, providing a wide range of fresh and excellent food options. Guests appreciate that all meals, whether ordered a la carte in the room or by the pool, are covered under the plan. Dining experiences at restaurants requiring reservations are highlighted as particularly great.
The resort’s cleanliness, renovation, and prime location further enhance its appeal as a destination for all-inclusive vacations. Unlike many other places, The Royal Haciendas does not restrict itself to merely offering snacks; guests have the privilege of ordering satisfying meals and drinks throughout the day.
However, there are some points that guests have flagged for improvement. Although the food is generally praised, some feel the variety is limited in the all-inclusive plan. The process of signing zero-price bills may be perceived as tedious, hindering a seamless experience. Additionally, there are concerns about perceived differences in staff treatment between European and American tourists. Access methods and potential hidden charges have also been mentioned, although others report no such hidden fees.
Despite these concerns, the overall sentiment suggests that The Royal Haciendas Resort & Spa delivers a very good all-inclusive experience that many guests are reluctant to leave.
The Royal Haciendas Resort & Spa offers a remarkable blend of luxurious facilities and a high-end resort experience. Guests experience excellent service and enjoy first-class facilities that contribute to the luxury of the stay. The resort boasts very good amenities and provides a comprehensive all-inclusive package, enhancing the overall guest experience. Visitors have described the resort as being worthy of a palace, making it an ideal place to unwind, especially for those looking to end a long journey in comfort. Many guests have returned for a second visit, indicating a strong satisfaction with the experience for families and individuals alike. Despite some opinions that it does not align entirely with a 5-star rating, the overall feedback emphasizes its appeal as a luxury destination.
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Location
Breakfast
Dinner
Guests note that the overall food quality at the buffet can vary, occasionally falling short in quantity and variety. Nevertheless, the variety at the buffet is acknowledged by some reviewers as being commendable. For those looking for a la carte dining, making early reservations is advisable due to high demand.
While the dining experiences receive mixed feedback with some guests opting to dine in town for more satisfying options, others express satisfaction with their meals at the resort, highlighting the excellence of both buffet and specialty restaurant offerings. Despite some challenges, many guests enjoy the dining experience at The Royal Haciendas and find the overall food quality good.
Rooms
Guests enjoy stunning views from their rooms, whether overlooking the lush gardens or the serene beachfront. For those seeking the ultimate in relaxation, the beachfront rooms are particularly recommended for their exquisite views and tranquil atmosphere.
The staff at The Royal Haciendas are frequently highlighted for their excellent service, contributing significantly to the warm and welcoming atmosphere. The resort’s attention to detail extends to the pleasant arrangement of its facilities, enhancing the overall guest experience.
While the food variety and hygiene are areas for potential improvement, the overall quality and comfort of the rooms tend to overshadow these concerns, leaving a lasting impression of a beautiful, clean, and convenient stay. Overall, the combination of spacious accommodations, excellent service, and breathtaking views makes The Royal Haciendas Resort & Spa a favored destination for travelers seeking a comfortable and memorable vacation.
Beds
While the overall comfort of the rooms receives favorable mentions, there are mixed opinions regarding the beds. Some guests consider the beds to be too small, especially the double beds, which may require families or groups to adapt sleeping arrangements. There are suggestions that the beds and pillows could be improved to enhance comfort further.
Despite these mixed feelings about the beds, the resort offers a range of amenities including pools, a jacuzzi, and a children's pool, contributing to a relaxing environment that guests seem to enjoy. Overall, the room comfort, though with some minor reservations about the beds, plays a significant role in the experience at The Royal Haciendas Resort & Spa.
Cleanliness
The well-appointed beachfront units offer guests the perfect blend of luxury and nature, allowing them to step straight onto the sands while enjoying the beautiful surroundings. Attention to detail is evident throughout the complex, with vibrant gardens and expansive pools adding to the overall tranquility.
Visitors frequently commend the daily efforts of the housekeeping team, ensuring that each room remains clean and inviting. Coupled with warm and friendly service from the staff, the resort's dedication to creating a welcoming environment is clear.
True to its reputation, The Royal Haciendas doesn't just provide a clean and organized space; it offers guests a place where excellent service and superb amenities enhance their stay. Whether it's the cleanliness of the property or the thoughtful treatment by the staff, every aspect contributes to a memorable experience at this stunning destination.
Staff
While the overall sentiment regarding the staff is positive, a few instances of less favorable encounters are mentioned, with some guests experiencing unfriendly attitudes from certain staff members. These isolated interactions, however, do not overshadow the majority of experiences, where guests consistently praise the staff's helpfulness and attentiveness.
The reception staff generally contribute positively to guests' experiences, ensuring an inviting atmosphere, though there are occasional remarks about less than friendly interactions. Nevertheless, the professional demeanor of the staff complements the resort's delightful amenities, like spacious rooms and tasty food, forming an integral part of what makes stays at The Royal Haciendas memorable and satisfying for travelers and their families.
Pool
The presence of Jacuzzis alongside the swimming pools further enhances the relaxation experience, making them a highlight for many visitors. Guests frequently praise the attentiveness and friendly demeanor of the resort staff, who contribute significantly to the overall positive experience. The resort’s facilities are thoughtfully designed to cater to both adults and children, with activities and amenities that make for a welcoming stay.
The cleanliness and size of the pools are consistently noted, and guests have access to a variety of games that keep children entertained. However, a common observation is that some guests reserve poolside chairs early in the day, which can be mildly inconvenient. Despite this, the overall consensus is that the pool area is superb for families and individuals looking for a relaxing and enjoyable vacation.
Beach
Family
The spacious and immaculate villa units are perfectly suited for family stays, and the all-inclusive setup provides very good service, diverse food options, and ensures rooms are kept super clean. The resort’s comprehensive kids club is highlighted as a standout feature, keeping young ones entertained and engaged. While the large layout of the property means guests may need to walk a bit between areas, this is balanced by the tranquility offered by uncrowded pool areas and no lines during meal times—making it an ideal setting for a family getaway.
All-Inclusive Packages
The resort’s cleanliness, renovation, and prime location further enhance its appeal as a destination for all-inclusive vacations. Unlike many other places, The Royal Haciendas does not restrict itself to merely offering snacks; guests have the privilege of ordering satisfying meals and drinks throughout the day.
However, there are some points that guests have flagged for improvement. Although the food is generally praised, some feel the variety is limited in the all-inclusive plan. The process of signing zero-price bills may be perceived as tedious, hindering a seamless experience. Additionally, there are concerns about perceived differences in staff treatment between European and American tourists. Access methods and potential hidden charges have also been mentioned, although others report no such hidden fees.
Despite these concerns, the overall sentiment suggests that The Royal Haciendas Resort & Spa delivers a very good all-inclusive experience that many guests are reluctant to leave.
Luxury
Yes, The Royal Haciendas Resort & Spa has pool(s) that belong to one or more of the following categories: Infinity Pool, Pool Lap Lanes, Pool Swim Up Bar, Outdoor Pool.
Yes, a spa is available at The Royal Haciendas Resort & Spa.
No, The Royal Haciendas Resort & Spa doesn't allow dogs.
No, parking facilities aren't available at The Royal Haciendas Resort & Spa.
Yes, The Royal Haciendas Resort & Spa has a gym.
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