Meriton Suites Melbourne has garnered a stellar reputation among its guests, largely due to its prime location, modern amenities and exceptional service. Positioned centrally, the hotel is a favorite for its convenient access to Spencer Street Train Station, tram networks and Southern Cross Station, which facilitates easy airport transfers. Proximity to major city attractions, dining options and cultural experiences makes it an ideal base for exploring Melbourne. The accessibility and ease of commuting enhance its appeal, particularly for attending events like concerts and sports.
The rooms at Meriton Suites Melbourne receive high marks for their cleanliness, spaciousness and modern design. Guests appreciate the well-maintained, fully furnished apartments with high-quality amenities such as full-size kitchens, laundry facilities and ample storage. The breathtaking city views from various suites, especially corner rooms, add to the allure. The decor is sleek and minimalist, contributing to a luxurious and peaceful environment ideal for both relaxation and work.
Cleanliness is a standout feature with guests frequently praising the immaculate rooms and well-maintained facilities. The hotel's gym and pool area are noted for their pristine condition, underscoring the commitment to maintaining a clean and comfortable environment. Although there are occasional minor issues, such as the need for more frequent cleaning or addressing specific areas like under beds, these do not significantly detract from the overall positive experience.
The staff at Meriton Suites Melbourne are consistently commended for their friendliness, professionalism and attentiveness. Guests highlight the exceptional service provided by the reception and concierge teams, who are always ready to assist and make the stay more comfortable. The overwhelmingly positive sentiments toward the staff play a crucial role in enhancing the guest experience.
The fitness amenities, including the well-equipped gym and clean pool area, receive high praise. Guests find the gym to be modern and comprehensive with the added benefits of a sauna, spa and jacuzzi. Families and relaxation seekers particularly appreciate the pool area, despite occasional crowding and maintenance mentions.
The comfortable beds further contribute to a restful stay with the king beds frequently described as plush and supportive. Although pillow preferences vary with some guests suggesting more options for different comfort levels, the overall consensus is that the beds are conducive to a great night's sleep.
Despite some minor areas for improvement, such as the cleaning schedule and occasional maintenance issues, the general consensus is that Meriton Suites Melbourne offers a high-quality, luxurious experience. Its combination of excellent location, comfortable and clean accommodations and exceptional service make it a top choice for travelers.
InterContinental Melbourne The Rialto by IHG, is a luxurious and centrally located hotel that offers exceptional service and facilities. Guests rave about the fantastic breakfast options, comfortable beds and exceptional cleanliness of the hotel. The staff are friendly, hospitable and accommodating with the concierge receiving special recognition. The hotel boasts an array of amazing facilities, including a pool, gym, sauna and spa, although some guests had negative comments about the spa. The hotel offers easy and efficient valet parking services, although some guests found the cost to be a bit high. Overall, InterContinental Melbourne The Rialto is a grand heritage building that provides a luxurious and comfortable experience for those seeking a true luxury hotel experience.
The Clarion Suites Gateway in Melbourne is a top choice for travelers looking for a convenient and comfortable stay in the city. The hotel's location is excellent with easy access to the CBD, Southbank, Crown and the Yarra River. The rooms are spacious, clean and well-appointed with excellent amenities for cooking. The staff are friendly, helpful and knowledgeable about the city. While the restaurant and cafe are currently closed due to Covid, guests can find plenty of dining options in the surrounding area. The hotel's indoor heated pool is a highlight, especially for families traveling with children. The on-site parking facilities are convenient, although some guests found the garage a bit difficult to use. The beds are comfortable with beautiful linen and the rooms offer lovely views of the city or river. Overall, the Clarion Suites Gateway is a great value for the price with clean and comfortable rooms, helpful staff and a convenient location.
W Melbourne is celebrated for its prime location in Melbourne's CBD with easy access to restaurants, bars, public transport and major attractions like Southbank and Flinders Lane. Guests find the hotel’s location perfect for exploring the city's vibrant areas and enjoying the nightlife. Despite minor disruptions from nearby construction, the convenience and accessibility of the hotel make it an excellent base for both business and leisure.
The breakfast at W Melbourne receives high marks for its quality and diverse options, especially the breakfast buffet, which is praised for its variety and delicious offerings, including gluten-free items. The breakfast at Lollo restaurant, though generally positive, has mixed reviews about service speed and menu variety. Room service breakfast stands out for its promptness and generous portions, though there are suggestions for more vegan and Asian options.
Dining at W Melbourne's multiple on-site restaurants and bars is a highlight with many guests praising the sophisticated ambiance and great service. Lollo restaurant is a standout, known for its excellent food and attentive staff. The pool bar and Curious bar are also well-received for their cocktails and fun atmospheres, making dining a notable part of the stay. While some guests find the pricing of drinks and meals high, the overall quality and diversity of the dining options are celebrated.
The hotel rooms at W Melbourne are described as spacious, well-designed, stylish and incorporating modern conveniences. Guests particularly appreciate the comfortable beds and the high-tech amenities, though some find the lighting in the bathrooms too dim. Cleanliness is generally praised, although there are occasional issues with housekeeping.
W Melbourne’s staff receive widespread acclaim for their friendliness and professionalism. Guests note the exceptional service from the reception to the valet with special mentions of personalized gestures for special occasions. The staff’s commitment to making each stay memorable is a recurrent theme in the reviews.
The hotel’s Wi-Fi is generally praised for its speed and reliability, contributing to a convenient stay for guests. The fitness and wellness facilities, including the gym, pool and steam bath, are highly appreciated for their quality and the 24/7 access, making the fitness suite a significant positive aspect of the hotel.
The pool area is another major draw, praised for its design, 24/7 availability and luxurious ambiance. Families and children enjoy the kid-friendly setup, while the pool becomes an adult-only haven in the evenings, providing a more tranquil environment. Although occasionally crowded, the pool area’s overall experience is highly praised.
Parking at W Melbourne receives mixed feedback. While the valet service is considered convenient, the high cost and limited availability frustrate some guests. The valet service is appreciated for its efficiency, but the expense deters others.
Overall, W Melbourne stands out for its prime location, stylish design, quality dining, comfortable amenities and exceptional service. While there are areas for improvement, particularly in breakfast variety, housekeeping and parking costs, the hotel offers a memorable and luxurious stay in Melbourne.
Oaks Melbourne on Market Hotel excels in providing a delightful stay for its guests through several key strengths, notably its prime location, comfortable accommodations and exceptional staff service. The hotel is ideally situated in the heart of Melbourne, boasting easy access to major attractions, public transport, dining, shopping and entertainment options. Guests are captivated by the breathtaking views of the river and South Bank area, making it a preferred choice for both leisure and business travelers.
The rooms at the hotel are frequently praised for their spaciousness, cleanliness and comfortable beds, which many describe as super comfortable and akin to sleeping on a cloud. Guests appreciate the convenient amenities, such as kitchenettes and modern decor, which contribute to a cozy and welcoming environment. Upgrades and rooms with views of the Yarra River and city skyline add to the appeal. While the hotel could benefit from renovating some dated areas, the overall feedback on room quality is highly positive.
Dining experiences at the hotel's on-site restaurant and bar are generally well-regarded with many guests enjoying the atmosphere and quality of meals. Breakfast is often highlighted for its variety and freshness, despite some critiques regarding repetitive options and occasional service delays. Dinner offerings receive positive mentions for delicious flavors and value during happy hour, though some feel there's room for improvement in quality and service consistency.
Cleanliness across the hotel is another standout feature with guests consistently reporting well-maintained and clean rooms, facilities and common areas. Minor issues with cleanliness and maintenance occur occasionally, but these do not significantly detract from the overall high standards.
The staff at Oaks Melbourne on Market Hotel are regularly described as friendly, helpful and accommodating. Guests appreciate their professionalism, attentiveness and detailed local knowledge, enhancing the overall guest experience. Even with a few isolated incidents of perceived rudeness, the overwhelming sentiment is one of commendation for the hotel personnel.
Additional amenities such as the gym, pool, spa and sauna further contribute to a satisfying stay. The gym, though compact, is well-equipped with modern machinery and the pool area is clean, warm and spacious, frequently delighting both adults and children.
While WiFi receives mixed reviews with some praising its speed and others pointing out connectivity issues, most guests find it a convenient addition. Lastly, the central location of the hotel ensures that nightlife and day activities are easily accessible, making it a bustling hub for all types of visitors.
In summary, Oaks Melbourne on Market Hotel offers an excellent combination of location, comfort and service, making it an attractive option for travelers seeking a central and comfortable stay in Melbourne.
Pegasus Apart-Hotel shines with its prime location in Melbourne’s Central Business District (CBD), close to major attractions such as the Queen Victoria Market, Flagstaff Gardens and multiple tram and train stations. Its central but quiet setting appeals to those seeking both convenience and tranquility. Visitors praise the easy access to public transportation and the nearby free tram zone, as well as the abundance of shops, restaurants and entertainment options. Families benefit from its proximity to parks and child-friendly attractions.
The breakfast buffet at the hotel garners a mix of reviews with many guests highlighting its delicious variety and affordability. Despite some criticisms regarding limited choices and pricing, it remains a popular option for its value. The on-site dinner experience also receives generally positive feedback with particular praise for the food quality and pleasant ambiance. However, some guests experienced inconsistent service and limited menu options.
Rooms at Pegasus Apart-Hotel are appreciated for their cleanliness, spaciousness and comfort, making them ideal for families and solo travelers alike. The well-equipped kitchenettes add a homey touch, although occasional issues with outdated furniture and maintenance detract from the overall experience. Cleanliness is often highlighted with guests commending the spotless condition of rooms and common areas, although there are isolated reports of areas needing deeper cleaning.
The staff at the hotel are frequently praised for their friendliness, helpfulness and professionalism, contributing to a warm and welcoming atmosphere. Despite a few mentions of inefficiency and rudeness, the majority of reviews emphasize the staff’s exceptional service.
The hotel's free WiFi service is lauded for its reliability and speed, especially important for business travelers. While there are occasional reports of slow or unreliable connections, the overall impression is positive.
The spa, pool and gym facilities enhance the hotel’s appeal, offering clean, well-maintained spaces for relaxation and fitness. The indoor heated pool is particularly favored by families and kids, though some guests note issues with temperature and cleanliness. The gym, while small, is well-equipped and appreciated by fitness enthusiasts.
Secure underground parking is another valued feature, adding convenience for those traveling by car.
Overall, Pegasus Apart-Hotel provides a comfortable and well-located stay in Melbourne with numerous amenities and mostly positive guest experiences.
The Adina Apartment Hotel Melbourne Southbank garners high praise for its overall performance, particularly for its superb location. Situated near major attractions like the Casino, Southbank, the riverfront and numerous cultural and sporting venues, the hotel provides exceptional convenience for travelers. Its accessibility to restaurants, bars, shopping centers, public transport and grocery stores enhances its appeal, making it an excellent choice for both short visits and extended stays. Additionally, the hotel's modern, spacious and well-maintained rooms are frequently commended for their cleanliness and comfort, complete with amenities like kitchenettes and washing machines that add to the convenience of guests.
While breakfast options at the hotel are somewhat limited, the availability of nearby eateries and kitchenettes in the rooms offer flexibility for guests. For dinner, the surrounding area boasts a selection of high-quality dining choices, though some may find the lack of an on-site restaurant less appealing. The small grocery shop in the foyer provides convenient snack options for guests.
Guest experiences are significantly enhanced by the exceptional service provided by the hotel's friendly and accommodating staff. Names like Dillon, Jennifer and Amber frequently receive praise for their attentive and welcoming demeanor, contributing to a positive atmosphere throughout the hotel. The staff's proactive approach and dedication to resolving issues promptly are key highlights for many guests.
The Wi-Fi service, however, receives mixed reviews. While some guests find it reliable and convenient for basic tasks and entertainment, others report issues with instability and slow speeds, particularly on higher floors.
The hotel's gym and pool facilities are standout features, frequently described as well-equipped, modern and clean. The gym, though modest in size, offers ample equipment for a complete workout. The indoor heated pool is a particular favorite among guests, including families with children who enjoy its size and well-maintained conditions.
Parking, however, is noted as a challenging aspect with no on-site parking and costly nearby options. The discount at Wilson's Car Park offers some relief, but this remains a minor inconvenience for many guests.
Families find the hotel particularly accommodating with spacious apartments that cater well to larger groups and children. The family-friendly atmosphere is enhanced by kid-friendly amenities like the pool and gym and the hotel's safe and convenient location adds to the comfort and enjoyment for families.
Overall, the Adina Apartment Hotel Melbourne Southbank offers excellent value for money, combining a prime location, modern and clean accommodations and outstanding staff service, making it a favored choice for travelers visiting Melbourne.
Adina Apartment Hotel Melbourne has earned widespread acclaim for its exceptional location, conveniently nestled in the heart of Melbourne's Central Business District (CBD). Guests appreciate its proximity to major attractions like Swanson Street, China Town and Federation Square, along with easy access to tram and bus services. The location's highlights include nearby cafes, restaurants and shopping centers, making it an ideal base for city exploration. Families, in particular, find the hotel's spacious, clean and modern apartments accommodating, offering a quiet and peaceful retreat despite its central setting.
The rooms at Adina Apartment Hotel Melbourne are a standout feature, garnering praise for their generous size and modern design. These rooms provide extensive amenities, including full-sized kitchens, large living areas and multiple bathrooms, catering to various groups including couples, families and larger gatherings. Guests frequently compliment the stunning city views from higher floors and corner rooms, alongside the rooms' cleanliness and the comfort of the beds.
When it comes to cleanliness, the feedback is mostly positive with guests noting well-maintained and tidy accommodations. However, there have been occasional mentions of minor cleanliness issues, such as dusty rooms and limited servicing, which suggest sporadic inconsistencies in housekeeping.
The hotel's staff receive high praise for their professionalism and friendliness, contributing significantly to the guests' overall satisfaction. The front desk team is frequently lauded for their efficient and warm service, often going above and beyond to help with various requests and needs. This exceptional service enhances the welcoming atmosphere of the hotel.
The free wifi provided by the hotel is generally appreciated for its high-speed and stable connection, though some guests have remarked on the limitations of complimentary access and potential compatibility issues in certain areas.
Fitness enthusiasts will find the hotel's gym and pool facilities satisfactory. The gym, while basic, is well-maintained and appreciated by guests, complemented by the clean and accessible pool area. The indoor pool, particularly, is a highlight, well-maintained and appreciated for relaxation despite occasional concerns about water temperature and maintenance needs.
Parking at Adina Apartment Hotel Melbourne is affordable and convenient, though some guests find the parking spaces tight and challenging to navigate with larger vehicles. Nonetheless, the secure environment and reasonable pricing make it a valuable amenity.
Overall, Adina Apartment Hotel Melbourne delivers a compelling lodging experience in the vibrant heart of the city. With its spacious, well-appointed rooms, exceptional staff and prime location, the hotel effectively caters to the diverse needs of its guests, ensuring a comfortable and enjoyable stay.
Pullman Melbourne Albert Park enjoys a favorable reputation primarily due to its strategic location and commendable amenities. The hotel is ideally situated close to both the city center and Albert Park, offering easy access to public transportation and a serene environment with beautiful views over Albert Park Lake. Guests appreciate the convenience of nearby ample parking and proximity to key events and attractions.
The breakfast at the hotel receives mixed reviews, though many guests praise it for its variety and quality, describing it as magnificent with a wide selection at the buffet. However, there are areas needing improvement, particularly regarding the coffee service, availability of vegetarian and vegan options and maintaining food warmth and consistency.
Dining experiences at the hotel are similarly mixed. The restaurant and bar staff are often commended for their service and ambiance with the Blat dish mentioned favorably. Nonetheless, some guests find the menu limited and the pricing not always justified by the quality or quantity of food provided.
Rooms at Pullman Melbourne Albert Park are mostly appreciated for their spaciousness, comfort and cleanliness. Guests describe the rooms as modern, well-decorated and featuring comfortable beds and excellent showers. However, some reviews indicate maintenance issues in non-renovated rooms and note discrepancies between online photos and actual room conditions.
The cleanliness of the property receives variable feedback. While many guests find the rooms tidy and well-maintained, others report instances of dust, dirt and inadequate housekeeping. There is a noted need for more rigorous and consistent cleaning practices across the hotel.
Staff at the hotel generally garner positive remarks for their friendliness and helpfulness, although some instances of perceived rudeness and overwhelmed staff have been reported. The overall sentiment reflects a warm and supportive team striving to provide a welcoming experience.
The gym facilities at the hotel are well-regarded with guests appreciating the comprehensive amenities, cleanliness and maintenance of the equipment. However, there were occasional concerns about air conditioning and unsupervised children affecting the experience.
The pool area, complete with spa and sauna, is often highlighted as a pleasant retreat, particularly enjoyed by families. Despite some remarks about inconsistent pool temperature and accessibility issues, the overall feedback is positive.
The parking facilities offer easy access and ample space with valet services receiving high praise for efficiency and professionalism. However, some guests find the parking system confusing and the charges inconsistent, indicating a need for better communication and pricing structure.
Families find the hotel appealing due to its location, amenities and friendly staff. Children particularly enjoy the substantial breakfast and pool, making it a suitable choice for family stays. There are, however, suggestions for improvements in room servicing and provisions for larger family groups.
Overall, the Pullman Melbourne Albert Park is lauded for its strategic location, comfortable and spacious rooms and friendly staff. While there are areas needing attention, such as food service consistency, room maintenance and clearer parking arrangements, the hotel remains a strong choice for guests seeking a convenient and pleasant stay in Melbourne.
Mercure Melbourne Albert Park garners mostly positive reviews across various categories, often highlighted for its prime location across from Albert Park. Guests appreciate the hotel's serene setting away from the city center, yet with easy access to public transport, making it convenient for exploring Melbourne and attending nearby events. Its proximity to attractions like St. Kilda Beach and the Melbourne Cricket Ground (MCG), along with numerous restaurants and cafes, caters well to both leisure and business travelers. The on-site parking, despite some cost concerns, adds practicality to the experience.
The breakfast offerings at the hotel are generally well-received, praised for their variety and quality of food, though some feel it could be overpriced. The complimentary meals for children and the enjoyable atmosphere enhance the breakfast experience for families.
Dinner experiences are mixed with room service and the bar receiving positive feedback for their quality and reasonable prices. However, the restaurant itself faces criticisms of limited menu options and occasional inconsistency in service and food quality.
Rooms are noted for their spaciousness and comfort, especially the beds, but also receive feedback concerning their dated appearance and occasional maintenance issues. Cleanliness standards are generally satisfactory, though some guests report lapses that detract from their stay.
Staff at Mercure Melbourne Albert Park are often commended for their friendliness and professionalism, particularly in housekeeping and concierge services. Specific staff members have been highlighted for their exceptional service, although some inconsistency at the reception desk is noted.
Complimentary WiFi at the hotel receives criticism for its unreliability and limited connections per room. Nonetheless, the gym and pool facilities are well-liked for their quality and convenience, adding value to guests' experiences. The gym's good equipment and flexible hours, along with a clean and family-friendly pool area, are significant highlights.
While parking is appreciated for its convenience, guests express concerns about its cost and the clarity of the parking process. However, families find Mercure Melbourne Albert Park accommodating with its spacious rooms and child-friendly amenities, making it a favored choice for family stays.
In summary, Mercure Melbourne Albert Park offers a balanced experience with standout features like location, family-friendly facilities and generally commendable service, while presenting areas for potential improvement in room updates, dining consistency and internet service.
Seasons Botanic Gardens in Melbourne garners largely positive feedback from its guests, particularly highlighting its prime location along St Kilda Road. The hotel is conveniently situated near significant attractions like the Shrine of Remembrance, Royal Botanic Gardens and Federation Square with tram stops facilitating easy access to Melbourne’s CBD, Southbank, Albert Park and numerous local dining spots. Despite its central location, the area is noted for its tranquility, offering a peaceful retreat amid the bustling city.
The spacious rooms and helpful, friendly staff contribute significantly to the positive experience of guests. Accommodations range from one-bedroom apartments to large two-bedroom suites, accommodating up to six people. The rooms are frequently described as clean, well-maintained and equipped with practical amenities such as full kitchens, laundry facilities and comfortable beds. Many rooms also boast beautiful views of the Botanic Gardens or cityscape, adding to the comfortable and homely ambiance.
Staff at Seasons Botanic Gardens are regularly praised for their friendliness, professionalism and eagerness to assist guests. This includes the reception and housekeeping teams, both of which contribute to a welcoming and efficient service experience. Specific staff members are often highlighted for going above and beyond to ensure a pleasant stay.
While the hotel does offer valuable amenities such as free and reliable WiFi, a well-equipped gym and pleasant pool facilities, there are areas requiring improvement. The breakfast facilities are notably missing with many guests expressing a desire for a substantial breakfast option within the hotel. The restaurant closure and the need to venture out for breakfast detract slightly from the overall experience.
Cleanliness, despite generally positive feedback, does have some detractors. Issues such as rust stains, mold in bathrooms and occasional unpleasant odors have been reported, indicating a need for better maintenance in certain areas. Similarly, the pool and spa facilities, while praised when operational, have faced functionality issues, particularly with heating and cleanliness.
Parking facilities are another point of mixed reviews. They are convenient and secure but come with an additional cost and some logistical challenges, such as the need to carry luggage up stairs due to a lack of elevator access.
Overall, Seasons Botanic Gardens is well-regarded for its spacious accommodations, strategic location and commendable staff service. It provides good value for money, especially for families and groups looking to explore Melbourne comfortably. However, addressing the breakfast, maintenance and specific facility issues would significantly enhance the guest experience.
Mantra Southbank is a highly regarded hotel, predominantly praised for its exceptional location and friendly, accommodating staff. Situated conveniently close to Melbourne’s key attractions such as Southbank's eateries, the Arts Precinct, Botanical Gardens and Crown Casino, the hotel offers easy access to public transport and is well-suited for both families and business travelers. Guests consistently highlight the hotel's proximity to dining, shopping and sightseeing opportunities, making it a central, convenient hub for exploring the city.
The breakfast at Mantra Southbank generally receives positive reviews. Guests appreciate the variety of options, freshness and quality, especially when breakfast is included in the room package. The attentive service in catering to dietary needs enhances the breakfast experience, though occasional issues with variety and additional charges for specific items have been noted.
The accommodation at Mantra Southbank is praised for its spaciousness and comfort. Guests enjoy the large, well-equipped rooms and apartments, which feature amenities such as kitchens, laundry facilities and several bathrooms. Cleanliness is frequently commended, although some areas, particularly bathrooms and carpets, could benefit from deeper cleaning and updates. Modern decor in some rooms adds to the pleasant experience, despite sporadic noise issues in certain rooms.
While the hotel excels in location, staff service and room comfort, some dining aspects fall short. The absence of a dinner service or room service, combined with early bar closures and limited in-house dining options, is a noted downside. Despite these omissions, the hotel compensates with other amenities like a well-maintained pool, spa and sauna, which are highly appreciated by guests.
The staff at Mantra Southbank stand out for their friendliness and professionalism. Front desk personnel, in particular, receive high praise for their responsiveness and ability to enhance the guest experience with their accommodating nature. Personalized services and memorable interactions with staff members contribute significantly to the overall positive reviews.
Complimentary WiFi is available and generally reliable, though some guests reported speed and connectivity issues. The gym is described as clean and functional, equipped with essential machines and equipment, although it could benefit from additional weight options and newer cardio equipment. The pool area is well-kept, offering a relaxing environment for families and visitors alike, despite minor maintenance issues.
Parking at Mantra Southbank is convenient and secure, although some guests find the spaces tight and the pricing steep. Despite this, the location's proximity to nightlife and safety at night near Flinders St Station make it an ideal base for exploring Melbourne’s vibrant entertainment scene.
Overall, Mantra Southbank provides an enjoyable stay with its top-tier location, spacious accommodations and exceptional staff service, creating a welcoming atmosphere for various types of travelers. With some minor improvements in cleanliness, dining options and maintenance, it could further enhance the overall guest experience.
Found in the Melbourne Arts Precinct, Quay West Suites Melbourne is a modern 5-star hotel suitable for any stay and all guests. The location is extremely convenient, being within walking distance of the National Gallery of Victoria, Melbourne sports stadiums, Melbourne Aquarium, and countless other attractions. On the property there is also a mineral water swimming pool, a Jacuzzi, a sauna, and a fitness center.
Summary of reviews
Quay West Suites in Melbourne is a fantastic hotel for those looking for a convenient and luxurious stay. The hotel has an excellent location, providing easy access to many of Melbourne's best attractions, restaurants and shops. Additionally, the staff is very friendly and accommodating, always going the extra mile to ensure guests have a pleasant stay. The breakfast buffet is exceptional with plenty of options catering to different tastes. The rooms are spacious, clean and well-equipped with exceptional views of Melbourne's skyline. The hotel is also incredibly family-friendly and the pool and gym facilities have received positive reviews, although some guests found the pool to be underwhelming. The hotel also offers secure on-site parking but can be a tight squeeze for larger vehicles. While some guests had minor complaints about the bed comfort and some outdated furniture, the majority had nothing but praise for the hotel. Overall, Quay West Suites Melbourne is an excellent choice for travelers looking for a comfortable and convenient stay in Melbourne.
Novotel Melbourne On Collins is a highly recommended hotel with an excellent location in the heart of the city, close to public transport, shops, cafes, dining, entertainment and major city attractions. The hotel offers a great dining experience, especially for those who value a good breakfast with plenty of variety and tasty options. The rooms are spacious, mostly clean and comfortable with modern bathrooms, although some guests found them to be a little outdated and in need of updating. The hotel prides itself on cleanliness with immaculately maintained rooms. The staff are exceptional, professional, polite and welcoming with exceptional customer service. The hotel offers excellent facilities, including a lovely swimming pool and spa, although parking can be a mixed experience. Novotel Melbourne On Collins is a great value for money family-friendly option with an excellent location and great rooms, although some guests found it slightly overpriced. Overall, most guests had a fantastic time during their stay and would even come back to the hotel for another visit.
Avani Melbourne Central Residences stands out for its strategically advantageous location in Melbourne's CBD, praised by guests for its proximity to key attractions like Queen Victoria Market and Chinatown. The nearby tram and train stations further enhance accessibility, while the stunning 180-degree views of the Melbourne skyline add to the appeal. This central positioning, combined with modern facilities and cleanliness, makes it a preferred choice for both short and extended stays, whether for business or leisure.
The rooms at Avani Melbourne Central Residences receive mostly positive feedback, celebrated for their spacious, well-designed layouts, modern decor and fully equipped kitchenettes. Many guests appreciated the comfortable apartments, particularly highlighting the spectacular vistas from higher floors. Despite some issues noted about room maintenance and cleanliness, the majority of reviews reflect satisfaction with the amenities, spaciousness and overall design.
Cleanliness reviews are mixed; while many guests commend the cleanliness and stylish interiors of the apartments, others report significant shortcomings in housekeeping standards, citing dirty bathrooms, dusty carpets and unsatisfactory cleaning services. This inconsistency suggests room for improvement in maintaining the property's cleanliness.
The staff at Avani Melbourne Central Residences are consistently praised for their friendliness, helpfulness and professional approach. Guests frequently highlight the front desk and 24-hour reception for their exceptional service, contributing to a supportive and pleasant atmosphere. While occasional lapses are mentioned, the majority of feedback underscores the staff’s dedication to customer satisfaction.
The complimentary wifi service at Avani Melbourne Central Residences is notably inconsistent and unreliable with frequent issues related to slow speeds and weak signals. Guests often experience difficulty accessing the internet, especially during peak times, indicating a need for significant improvement in this area.
The gym receives high praise for its excellent, well-equipped facilities and spacious environment. Guests appreciate the comprehensive range of cardio equipment, free weights and the generally quiet and clean setting. The pool is also highly regarded, especially by families, for its superb quality and cleanliness. The heated pool feature is particularly appreciated, adding to the overall relaxing experience.
Parking options at the residence receive mixed feedback. While the availability of on-site and secure parking is noted, the limited spaces and challenging access are points of concern. Despite the hotel's efforts to provide parking discount vouchers and alternative arrangements, some guests find these solutions inadequate.
The beds at Avani Melbourne Central Residences are generally well-received, described as very comfortable with clean, cozy mattresses contributing to a good night's sleep. Although some issues with bed sizes and pillow comfort are mentioned, these are relatively minor compared to the overall positive feedback.
Overall, Avani Melbourne Central Residences delivers a solid four-star experience with an exceptional location, friendly staff and comfortable amenities. While there is room for improvement in areas such as wifi service and housekeeping, the property consistently meets the expectations of its guests, providing a reliable and satisfying stay.
Milano Serviced Apartments is praised for its prime location in the heart of Melbourne, placing guests within easy reach of key attractions like Queen Victoria Market and Melbourne Museum. The convenient access to public transport and nearby amenities such as supermarkets add to the property's appeal, making it an ideal choice for both families and solo travelers. The stunning city views and the range of on-site facilities, including a pool, spa, gym and tennis court, further enhance the overall stay experience.
The rooms at Milano Serviced Apartments are noted for their spaciousness, comfortable beds and practical amenities like dishwashers and washing machines, making them suitable for longer stays. The well-equipped kitchens are appreciated, despite needing better stocking of utensils. Reviews underscore the importance of maintenance and cleanliness with some guests pointing out issues like outdated decor, minor repairs needed and inconsistent cleaning standards. Despite these areas of improvement, the positives such as room size and location remain standout features.
Cleanliness feedback is mixed. While many guests found the rooms and common areas clean and comfortable, others pointed out specific issues like mold, dirty floors and unpleasant odors. Housekeeping services were occasionally reported as insufficient or delayed.
Staff interactions run the gamut from highly positive with many guests praising the helpful and professional demeanor of the employees, to negative experiences marked by instances of rude and unhelpful behavior, particularly at reception. This inconsistency affects the overall impression of the service quality.
WiFi service at the apartments is another area with varied reviews. Some guests had a positive experience with strong and fast connections, whereas others faced challenges with unstable and unreliable internet access.
The fitness facilities, including a well-equipped gym, sauna, swimming pool and spa, receive positive feedback for their modern setup and cleanliness, though minor issues such as the lack of towels were noted. The pool, in particular, garnered praise for being clean and enjoyable, especially for families, despite occasional concerns with temperature and cleanliness.
Parking at the apartments is convenient and secure, but the additional costs and logistical issues like unreliable remote access and lack of clear parking information posed challenges for some guests.
Beds are generally comfortable, although the common practice of combining single beds to form larger beds received criticism for creating uncomfortable seams. Sofa beds were highlighted as less comfortable with several guests reporting issues with cleanliness and broken bed frames.
Overall, Milano Serviced Apartments align well with a three-star rating. The property offers good value for money with a clean environment and satisfactory amenities. While certain aspects, such as the pool and gym, exceed typical three-star standards, discrepancies between the advertised and actual facilities can lead to some guest disappointment. However, the central location, practical amenities and comfortable rooms make it a popular choice for budget-conscious travelers seeking a pleasant stay in Melbourne.
Adelphi Hotel is a unique, 4-star, boutique hotel that comes with its own well-known dessert bar, Om Nom Kitchen. Some perks of staying in this trendy building is a newly-updated pool deck with an open-air rooftop, an artsy surrounding neighborhood, and a minibar with complimentary snacks and refreshments. You can even mix business with leisure at the Adelphi Boardroom, where 14 people can be comfortably seated. When you want to explore the Melbourne CBD from the hotel’s central location, Flinders Street Station is just a 5 minute walk away.
Summary of reviews
The Adelphi Hotel in Australia is highly recommended by guests for its fantastic location in the heart of Melbourne's city center within walking distance to numerous attractions, restaurants and shopping options. The staff is consistently described as friendly, lovely, helpful and accommodating with exceptional customer service. The rooms are spacious and well-presented, complete with unique and funky decor and the beds are said to be super comfy, making sleeping in a foreign bed easy and comfortable. The hotel's pool is a highlight of the stay with multiple phrases referencing the rooftop infinity pool and the perfect opportunity it provides for a morning swim. The Adelphi Hotel offers a good breakfast for weekend stays, although some guests have commented that there could be better variety for room service food. While the hotel seems to have areas in need of improvement and deep cleaning, guests found some aspects of the Adelphi Hotel to be very clean and well-cared-for. Overall, the Adelphi Hotel is the perfect place to stay if you're looking for an exceptional night's sleep and a unique, boutique feel.
Mantra on Russell in Melbourne is highly praised for its strategic central location, allowing guests easy access to various city attractions, including Chinatown, Bourke Street shopping and major theaters. The convenience of nearby trams, shops, dining options and public transport hubs such as Southern Cross Train Station makes it a perfect choice for both leisure and business travelers. Visitors appreciate the vibrant neighborhood, highlighting countless nearby cafes, restaurants and nightlife options.
The hotel's breakfast is commended for being delicious and offering a variety of options, including plant-based selections, making it a great start to the day. Guests note the pleasant dining atmosphere and consider it good value for money, especially when prebooked. Mantra on Russell's rooms are described as clean, comfortable and spacious, featuring well-equipped kitchens and sometimes even washer-dryer units. Many reviews highlight the comfort of the beds and the inviting atmosphere of the modern, well-furnished apartments.
Cleanliness is a standout feature at Mantra on Russell with many guests noting the spotless, fresh and inviting rooms. The overall housekeeping standards are excellent, contributing to the property's hygienic and clean reputation. The staff at the hotel receive high praise for their exceptional service, friendliness and willingness to assist, enhancing the guest experience significantly.
The gym and pool facilities are generally well-regarded with the pool being described as clean, heated and pleasant. The gym is appreciated for its good quality equipment despite mixed feedback on its size and occasional issues with Wi-Fi and maintenance.
Parking is found to be convenient and secure, although there is a common sentiment that the parking fees are on the higher side. Despite this, the peace of mind provided by secure, close proximity parking is valued by many guests.
Mantra on Russell's location also offers fantastic access to Melbourne's vibrant nightlife with guests enjoying the nearby bars, theaters and entertainment venues despite occasional noise from the livelier surroundings.
Overall, Mantra on Russell is celebrated for its excellent location, comfort, cleanliness, friendly staff and good amenities, making it a highly recommended option for visitors to Melbourne.
Citadines on Bourke Melbourne is widely acclaimed for its unbeatable location in the heart of Melbourne’s Central Business District. The hotel offers excellent proximity to key attractions, dining spots and cultural landmarks. Major sites like Chinatown, Melbourne Cricket Ground and the Bourke Street Mall are easily accessible, often within walking distance or a short tram ride away due to the hotel's presence within the free tram zone.
The rooms at Citadines on Bourke Melbourne receive favorable comments for their spaciousness, cleanliness and modern aesthetics. Each room is well-equipped, featuring amenities such as kitchen facilities and comfortable beds, making it ideal for both short and extended stays. Guests also commend the stunning city views from higher floors, which add a special touch to their experience.
Cleanliness is another strong point with rooms and shared spaces generally well-maintained. While there are occasional lapses in housekeeping services, the provided spacious and tidy environment significantly enhances guest satisfaction. The staff across all departments are frequently praised for their friendliness, helpfulness and professionalism, ensuring a welcoming and pleasant stay for every visitor.
The hotel’s gym and pool facilities also stand out, particularly the well-equipped gym and the heated indoor lap pool. These amenities add great value to guests' experience, offering convenient options for fitness and relaxation without needing to leave the premises.
However, there are some areas for improvement. The lack of breakfast options on-site is a notable inconvenience, though the well-equipped kitchens in rooms somewhat mitigate this issue. While WiFi is generally reliable and fast, some guests faced connectivity problems. Additionally, the parking services, though secure and convenient, can be pricey and occasionally confusing to navigate.
Despite these minor drawbacks, Citadines on Bourke Melbourne’s blend of a prime location, spacious and modern rooms, excellent cleanliness and outstanding staff service make it a highly recommended choice for those looking to experience the best of Melbourne.
Rydges Melbourne enjoys an outstanding reputation primarily for its central location, placing guests in the heart of Melbourne's vibrant cultural and entertainment precinct. Visitors appreciate the convenience of being steps away from top attractions, dining, and transportation links, making it an excellent choice for both leisure and cultural pursuits. The hotel provides a pleasant retreat with its modern, clean rooms and attentive staff, complemented by amenities such as a remarkable rooftop pool and a well-equipped gym.
The dining experience at Rydges Melbourne also scores highly, especially for dinner, with guests praising the delicious, well-presented meals and the professional service. The buffet breakfast is noted for its impressive variety, catering to diverse dietary needs, though it garners suggestions for minor improvements in pricing and variety. The rooms, having undergone impressive renovations, are described as stylish, comfortable, and exceptionally clean, with luxurious touches that enhance the overall stay. Guests frequently commend the comfortable beds and the modern facilities, which contribute to a restful experience.
Service quality at Rydges Melbourne is another highlight, with numerous guests lauding the staff's friendliness and attentiveness. From smooth check-ins to personalized service, the staff's efforts significantly enhance the guest experience. While the WiFi service could be improved, the hotel's efficient technology in easy check-in/out processes receives positive feedback. The rooftop pool and gym add to the hotel’s appeal, despite occasional operational inconsistencies.
For families, Rydges Melbourne stands out as a top choice, offering comfortable accommodations, family-friendly amenities, and a central location that makes it an ideal base for exploring the city. Guests appreciate the thoughtful accommodations and exceptional service tailored for children and families.
Although the parking fees and WiFi issues present minor drawbacks, the exceptional cleanliness, quality of the beds, and overall five-star experience are consistently recognized. The combination of these features makes Rydges Melbourne an attractive option for visitors seeking a comfortable and convenient stay in the city's heart.
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