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Summary of reviews'TERRAZA 10' receives high marks from guests for its strategic location near the archaeological zone and Tula's city center, offering easy access to historical sites and local amenities. The proximity to a variety of food vendors, a supermarket, a cinema and fast-food options adds to its convenience for travelers. Despite resting on an unpaved, somewhat dark side street, the surrounding area is described as secure and tranquil. The hotel's parking facilities and terrace views of the pyramids further enhance its unique appeal.
Guests appreciate 'TERRAZA 10' for its modern, well-maintained and exceptionally clean facilities. The rooms are consistently praised for being spacious, comfortable and equipped with high-quality amenities such as minibars and in-room coffee makers. Although some minor issues like glass bathroom doors, thin walls and ongoing nearby construction were noted, these do not significantly detract from the overall positive experience.
The dining options around 'TERRAZA 10' are convenient and varied with guests enjoying the proximity to restaurants and the ease of securing dinner reservations. The hotel also provides helpful recommendations for nearby dining. While occasional noise from the terrace and limited immediate dining spots were mentioned, these did not overshadow the overall satisfactory dining experience.
Cleanliness at 'TERRAZA 10' is consistently highlighted as a top feature. Guests frequently commend the hotel for its high standards of cleanliness and the modernity of its facilities. Although there were minor cleanliness issues mentioned, they were generally overshadowed by the positive feedback regarding the hotel's overall condition and upkeep.
The staff at 'TERRAZA 10' receive widespread praise for their friendliness and efficient service. Guests appreciate the attentive nature of the personnel, who are described as supportive and welcoming. Specific staff members, such as Cesar and the night receptionist, are often mentioned for their personalized care and assistance. Despite some language barriers, the staff’s dedication to guest satisfaction is evident.
Parking at 'TERRAZA 10' is limited with the small on-site garage accommodating only a few cars. While some guests appreciated the ability to reserve a spot, others faced challenges with parking arrangements. However, the assistance of hotel staff helped mitigate these issues for some visitors.
The comfortable beds at 'TERRAZA 10' are another highlight, contributing to a restful stay for guests. Despite a few mentions of smaller bed sizes or firmer mattresses, the overall feedback underscores the high-quality comfort provided.
In summary, 'TERRAZA 10' offers excellent value for money with its strategic location, modern amenities, outstanding cleanliness, comfortable beds and attentive staff, making it an ideal choice for those eager to explore Tula's archaeological heritage while enjoying the conveniences of the city.
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