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Summary of reviewsBiała Akacja Resort & Business stands out as a serene retreat nestled in a picturesque, secluded area, surrounded by breathtaking natural landscapes, including stunning views of the Orawskie and Opavska Mountains. Guests appreciate the tranquility and peaceful environment perfect for relaxation and outdoor adventures with nearby hiking and biking trails. The hotel's location is conveniently close to the city of Prudnik and essential grocery stores, ensuring all necessities are within easy reach.
The resort receives commendations for its breakfast offerings with guests praising the tasty, varied and delicious Swedish buffet that includes a range of items such as sausages, scrambled eggs, cheeses, hams, cereals, yogurts, pastries and fruits. Despite a few minor issues like occasional cold dishes or less variety, the quality and service during breakfast are generally well received, making it a pleasant start to the day.
Dinner at the resort gets mixed reviews. While the quality of the food, especially pizzas and burgers, is highly praised, the long waiting times and limited restaurant operating hours are noted drawbacks. Despite these delays, the flavors and quality make the dining experience worth recommending.
Rooms at Biała Akacja are consistently clean and well-maintained with minimalist yet comfortable decor and practical amenities such as flat-screen TVs and kettles. While some rooms, especially those under the roof, can feel cramped or have temperature issues, guests generally find the rooms tidy, functional and conducive to a peaceful stay. The soundproofing ensures a quiet environment, enhancing the relaxing atmosphere of the hotel.
Cleanliness is a paramount feature of Biała Akacja with both rooms and communal areas receiving high marks for being spotless and well-kept. The friendly reception and comfortable surroundings contribute positively to the overall guest experience.
The staff at Biała Akacja are predominantly described as friendly, courteous and helpful, particularly excelling in the breakfast service. Although some guests have noted instances of staff shortages and disorganized service, the majority of interactions are positive, reflecting a welcoming atmosphere.
The Wi-Fi experience at the resort is mixed with good connectivity in the restaurant area but weaker signals in rooms, impacting overall internet access. However, the resort offers ample and convenient parking facilities, frequently highlighted as a strong point by guests.
For families, Biała Akacja provides a welcoming and accommodating environment with a quiet location, spacious areas for children, an on-site playground and various family-friendly amenities conducive to a relaxing family vacation.
While the resort excels in many areas, the beds receive mixed feedback with some guests finding them comfortable and others commenting on issues like hard or soft mattresses, low bed frames and dormitory-like bedding. Despite these concerns, the resort's overall cleanliness and tranquil setting make it a favorable destination.
Overall, Biała Akacja Resort & Business is recognized for its serene location, excellent breakfast, high cleanliness standards, friendly staff and family-friendly atmosphere, making it a desirable choice for a peaceful and relaxing getaway.
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