Accessible HotelThe Imperial Hotel provides a stair lift at the front entrance to access the reception area. A lift is available from reception to all bedroom floors, with a ramp provided for two steps leading to the lift. Accessible toilets with handrails are located in the ladies' restroom.
Show more
Summary of reviews related to the 'Accessible' categoryThe Imperial Hotel offers a commendable level of service for guests with disabilities, particularly through its attentive and dedicated staff, who consistently go out of their way to assist. Guests with walking disabilities find the hotel accommodating, ensuring a supportive visit. Despite some challenges, such as the absence of a slope at the entrance and a somewhat complicated lift system with heavy doors, the hotel staff's helpfulness largely compensates for these barriers. However, there are still areas for improvement, including the addition of disabled parking and a more accessible seating arrangement in the bar area. While navigating the hotel with a wheelchair may pose some difficulties, the staff's willingness to help makes the stay more comfortable for those with mobility challenges.
Show moreRead review summaries for all categories
