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Summary of reviewsRoyal Hotel Montevergine, nestled in a picturesque location, offers guests breathtaking views and a serene atmosphere ideal for those seeking tranquility and nature. Its strategic positioning near the medieval village of Summonte, Montevergine Adventure Park and the sanctuary of Montevergine makes it a perfect base for exploring local attractions. Guests appreciate the hotel's proximity to natural trails and its quiet, peaceful environment, which is perfect for a relaxing stay.
In terms of dining, the breakfast experience generally receives favorable feedback. Guests commend the variety and quality of the fresh, local products, especially the delicious homemade pastries and good cappuccino. Despite some remarks about limited savory options and occasional inadequacies in quality and quantity, the excellent hospitality by the staff often compensates for these shortcomings.
Rooms at Royal Hotel Montevergine are praised for their cleanliness, spaciousness and comfort with some featuring luxurious amenities such as whirlpool tubs and Turkish baths. Beautiful views from the balconies add to the charm. However, the decor is noted as dated and some amenities and room arrangements require modernization. Issues like uncomfortable temperatures, small beds and inadequate pillows have been reported. Despite these challenges, many guests find the value for price satisfactory.
The hotel's cleanliness is a standout quality, consistently praised by visitors who find their rooms spotless and well-maintained. The staff's kindness, attentiveness and exceptional service further enhance the guest experience. Staff members, especially Mr. Sebastiano, are frequently noted for their hospitality and professionalism, ensuring that guests feel welcomed and well taken care of.
The spa facilities at the hotel are another highlight with guests enjoying a tranquil and professional environment. Amenities like the sauna and hot tub receive positive reviews, although the internal temperature can sometimes be an issue. Nevertheless, the overall spa experience is relaxing and satisfactory.
Parking at Royal Hotel Montevergine is convenient and free, a significant advantage for guests. The availability of private parking ensures ease of access to vehicles, although it can become limited if the hotel is fully booked.
Regarding the beds, guest opinions are mixed. While many find them comfortable, some have encountered issues such as broken or uncomfortable beds and mattresses not meeting expectations. Cleanliness concerns like hair on the bed and firm pillows also emerge, indicating areas for improvement.
In summary, Royal Hotel Montevergine offers a delightful stay in a beautiful, serene location with excellent service, clean and spacious rooms and convenient amenities, making it a recommended destination for those looking to immerse themselves in nature while enjoying comfortable accommodations.
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