7,258,491 hotelsin 60 categories
5-Star Hotels in Quintana Roo
200+ HOTELS IN QUINTANA ROORanking can be influenced by the commissions we receive.
$
+13
Info
Summary of reviews
Summarized by AI
Nestled along a stunning beach between Tulum and Playa del Carmen, Catalonia Royal Tulum Beach & Spa Resort boasts an exceptional location that harmonizes tranquility with easy access to vibrant local attractions. The resort is set amidst lush mangrove vegetation, featuring individual pavilions discreetly hidden in the jungle, creating a serene retreat that integrates beautifully with its natural surroundings. Pristine white sands and turquoise waters offer an idyllic seaside experience, maintaining their appeal even during high sargasso season due to meticulous maintenance.
Guests enjoy a delightful breakfast experience with a diverse buffet selection, served with hospitality that enhances the dining experience. The resort's à la carte dining options are praised for taste and variety, with standout venues like BLoved offering excellent food and service. Although some dining areas could benefit from slight improvements, the overall culinary experience is applauded.
Rooms are spacious, clean, and comfortable, providing a restful stay amidst elegant decor that enhances the tranquil ambiance. While some rooms require refurbishing, renovated accommodations offer modern amenities and impeccable cleanliness. The entire resort gleams with exceptional cleanliness, complemented by friendly and attentive staff whose warmth significantly enhances the stay.
The pool area stands out as a serene escape, featuring a swim-up bar and diverse lounging options. Guests praise its inviting ambiance and engaging activities. The superb beachfront is consistently described as breathtaking, with clean sands and phenomenal views contributing to the resort's status as a serene retreat.
Comfort is a hallmark of the resort's bedding, with beds frequently praised for their spaciousness and quality. Despite minor variations in mattress firmness preferences, the overall comfort is highly regarded. The resort offers a good value all-inclusive experience, combining peaceful surroundings, wonderful dining options, a well-maintained property, and outstanding service into an attractive option for adults seeking a relaxing and enchanting getaway.
Guests enjoy a delightful breakfast experience with a diverse buffet selection, served with hospitality that enhances the dining experience. The resort's à la carte dining options are praised for taste and variety, with standout venues like BLoved offering excellent food and service. Although some dining areas could benefit from slight improvements, the overall culinary experience is applauded.
Rooms are spacious, clean, and comfortable, providing a restful stay amidst elegant decor that enhances the tranquil ambiance. While some rooms require refurbishing, renovated accommodations offer modern amenities and impeccable cleanliness. The entire resort gleams with exceptional cleanliness, complemented by friendly and attentive staff whose warmth significantly enhances the stay.
The pool area stands out as a serene escape, featuring a swim-up bar and diverse lounging options. Guests praise its inviting ambiance and engaging activities. The superb beachfront is consistently described as breathtaking, with clean sands and phenomenal views contributing to the resort's status as a serene retreat.
Comfort is a hallmark of the resort's bedding, with beds frequently praised for their spaciousness and quality. Despite minor variations in mattress firmness preferences, the overall comfort is highly regarded. The resort offers a good value all-inclusive experience, combining peaceful surroundings, wonderful dining options, a well-maintained property, and outstanding service into an attractive option for adults seeking a relaxing and enchanting getaway.
Categories
5 Star
Beach
Sustainability Journey
$
+15
Info
Summary of reviews
Summarized by AI
Barceló Maya Tropical - All Inclusive is celebrated for its stunning location, nestled along the Riviera Maya and close to popular destinations like Playa del Carmen and Tulum. Just an hour from Cancun airport, the resort provides direct access to some of the region's most beautiful beaches, perfect for swimming despite some rocky areas. The resort itself is a haven for relaxation and adventure, with well-maintained gardens and comprehensive amenities, including a variety of dining options and activities that cater to a wide range of tastes.
Guests enjoy a satisfying culinary experience, particularly at breakfast with its varied buffet featuring fresh juices and a wide selection. Dinner offers an enticing culinary journey through themed restaurants, with the Japanese and Italian venues receiving high praise. Despite some mixed reviews on seasoning and drink quality, the overall dining experience is positive, contributing to the resort’s all-inclusive appeal.
The rooms at Barceló Maya Tropical, while comfortable and well-equipped, show room for improvement. They provide a pleasant environment, albeit with some guests noting a need for updates due to a tired appearance and occasional humidity issues. Nevertheless, the accommodations generally offer satisfactory comfort for a relaxing stay.
Cleanliness at the resort is often highlighted, with the property and beach maintained to high standards. Public areas such as the vast pool complex are particularly appreciated for their cleanliness and ample space for enjoyment.
The resort's staff consistently earn accolades for their exceptional service, friendliness, and attentiveness, contributing to a welcoming atmosphere. While a few staff interactions garner less favorable reviews, the overall guest experience is greatly enhanced by the team's dedication.
Family-friendly amenities make Barceló Maya Tropical an ideal choice for those traveling with children. The resort offers numerous activities, including a kids club and specialized pools with slides, ensuring entertainment for younger guests and peace of mind for parents.
The beaches, stunningly beautiful with turquoise waters and palm trees, add to the overall allure of the resort. Despite some rocky areas, their natural splendor provides a memorable retreat for relaxation. Lastly, the comfort of the beds receives mixed feedback, with many guests finding them inviting, though some improvements in mattress firmness and condition could enhance comfort further.
Overall, Barceló Maya Tropical - All Inclusive appeals to a variety of travelers seeking a well-rounded vacation experience, blending relaxation with adventure in a picturesque tropical setting.
Guests enjoy a satisfying culinary experience, particularly at breakfast with its varied buffet featuring fresh juices and a wide selection. Dinner offers an enticing culinary journey through themed restaurants, with the Japanese and Italian venues receiving high praise. Despite some mixed reviews on seasoning and drink quality, the overall dining experience is positive, contributing to the resort’s all-inclusive appeal.
The rooms at Barceló Maya Tropical, while comfortable and well-equipped, show room for improvement. They provide a pleasant environment, albeit with some guests noting a need for updates due to a tired appearance and occasional humidity issues. Nevertheless, the accommodations generally offer satisfactory comfort for a relaxing stay.
Cleanliness at the resort is often highlighted, with the property and beach maintained to high standards. Public areas such as the vast pool complex are particularly appreciated for their cleanliness and ample space for enjoyment.
The resort's staff consistently earn accolades for their exceptional service, friendliness, and attentiveness, contributing to a welcoming atmosphere. While a few staff interactions garner less favorable reviews, the overall guest experience is greatly enhanced by the team's dedication.
Family-friendly amenities make Barceló Maya Tropical an ideal choice for those traveling with children. The resort offers numerous activities, including a kids club and specialized pools with slides, ensuring entertainment for younger guests and peace of mind for parents.
The beaches, stunningly beautiful with turquoise waters and palm trees, add to the overall allure of the resort. Despite some rocky areas, their natural splendor provides a memorable retreat for relaxation. Lastly, the comfort of the beds receives mixed feedback, with many guests finding them inviting, though some improvements in mattress firmness and condition could enhance comfort further.
Overall, Barceló Maya Tropical - All Inclusive appeals to a variety of travelers seeking a well-rounded vacation experience, blending relaxation with adventure in a picturesque tropical setting.
Categories
5 Star
Beach
Family
$
+18
Info
Categories
5 Star
Gym
Tennis
$
+3
5 Star
Summary of reviews related to the '5 Star' category
Summarized by AI
Grand Sunset Princess - All Inclusive holds itself out as a luxurious 5-star resort, featuring an array of amenities that indeed support this rating. Many guests found the experience to be suitable for a 5-star classification, describing the resort as luxurious and its facilities as excellent. The all-inclusive amenities, inclusive of good food and accessibility, were well-received by visitors.
The staff's service was frequently noted as great, contributing positively to the guests' overall experience. Leisure activities such as tennis added to the comforting ambiance and luxury feel with visitors remarking on the resort's comfortable and welcoming environment.
However, some reviews pointed out inconsistencies with the claimed 5-star standard. A few guests found the reception support lacking and mentioned that the overall quality did not align with their expectations for a 5-star hotel. Despite some discrepancies, the general consensus leans towards a very good experience, particularly highlighting everything from the food to the staff as amazing.
The staff's service was frequently noted as great, contributing positively to the guests' overall experience. Leisure activities such as tennis added to the comforting ambiance and luxury feel with visitors remarking on the resort's comfortable and welcoming environment.
However, some reviews pointed out inconsistencies with the claimed 5-star standard. A few guests found the reception support lacking and mentioned that the overall quality did not align with their expectations for a 5-star hotel. Despite some discrepancies, the general consensus leans towards a very good experience, particularly highlighting everything from the food to the staff as amazing.
$
+3
5 Star
AI-generatedOffers a private beach area ideal for snorkeling, along with a top-floor pool providing interesting island views. The rooms are spacious, and the location is convenient for exploring the island.
$
+16
Info
Categories
5 Star
Beachfront
Sustainability Journey
$
+12
Info
Summary of reviews
Summarized by AI
Beach Palace Family Resort & Spa - All Inclusive is a highly recommended hotel for those looking for a luxurious and convenient vacation spot in Cancun. The hotel's unbeatable location in the lively Hotel Zone offers stunning views of the sea and/or lagoon and is within walking distance of Plaza La Isla, restaurants, clubs and bars. The dining experience is exceptional with a great selection of food and drinks, including Italian and Asian cuisine and the Mexican night is a highlight. The hotel's spacious and comfortable rooms offer amazing views, although some guests reported minor issues with noisy air conditioning and dated interiors. The hotel is known for its cleanliness and well-maintained facilities with guests praising the helpful and friendly staff who treat you like royalty. The pool area may be a bit small for the size of the hotel, but there are plenty of pool activities to keep you entertained and the beach is crystal-clear and well-maintained. The hotel is perfect for families with children, offering plenty of activities for all age groups. The all-inclusive package is exceptional with high-quality food and alcohol available and guests can even access other hotels in the same brand for an even more unforgettable experience. Overall, Beach Palace Family Resort & Spa - All Inclusive is a top-notch hotel that offers exceptional service and amenities, making it the perfect choice for a luxurious and unforgettable vacation.
Categories
5 Star
Golf
Beach
$
+12
5 Star
AI-generatedA luxury all-inclusive resort offering a wide array of amenities, including multiple restaurants, swimming pools, and entertainment options. It provides a comprehensive vacation experience for families and couples.
$
5 Star
Summary of reviews related to the '5 Star' category
Summarized by AI
The Grand Riviera Princess - All Inclusive resort has received mixed reviews with many guests praising its beautiful facilities and luxurious ambiance. The resort is noted for its high-quality amenities with several reviewers highlighting great options and the beauty of the establishment. Positive phrases include mentions of superb facilities, a wonderful stay for all ages and a fantastic time enjoyed by visitors.
However, numerous guests expressed that the hotel falls short of the five-star rating it claims. While some noted the facilities as five-star and described the resort as luxurious, many pointed out significant shortcomings. Common criticisms include the outdated TV equipment, basic menu options and service that does not meet five-star standards. The concierge and general hospitality received less-than-stellar reviews with some describing the service as not friendly or attentive enough.
Several guests highlighted that, despite being marketed as a five-star resort, the actual experience aligns more closely with a three-star establishment. The food and overall service levels did not meet the expectations set by other notable five-star resorts. It was noted that the resort could have been considered a five-star hotel in the past, but it no longer lives up to that standard.
In summary, while the Grand Riviera Princess - All Inclusive offers a beautiful setting with luxurious facilities, the service and amenities do not consistently match the five-star rating it advertises.
However, numerous guests expressed that the hotel falls short of the five-star rating it claims. While some noted the facilities as five-star and described the resort as luxurious, many pointed out significant shortcomings. Common criticisms include the outdated TV equipment, basic menu options and service that does not meet five-star standards. The concierge and general hospitality received less-than-stellar reviews with some describing the service as not friendly or attentive enough.
Several guests highlighted that, despite being marketed as a five-star resort, the actual experience aligns more closely with a three-star establishment. The food and overall service levels did not meet the expectations set by other notable five-star resorts. It was noted that the resort could have been considered a five-star hotel in the past, but it no longer lives up to that standard.
In summary, while the Grand Riviera Princess - All Inclusive offers a beautiful setting with luxurious facilities, the service and amenities do not consistently match the five-star rating it advertises.
$
+7
5 Star
AI-generatedThis all-inclusive resort offers a wide range of amenities, including multiple restaurants, bars, pools, and a casino. It caters to both families and couples, providing a vibrant and entertaining atmosphere.
$
+21
Info
Categories
5 Star
Pool
Wave Pool
Pool Water Slide
Outdoor Pool
Parking
EV charging stations
$
+19
Info
Categories
5 Star
Beach
Pool
Pool Swim Up Bar
Lazy River
Outdoor Pool
$
+4
5 Star
AI-generatedThis all-inclusive resort provides a wide range of amenities for all ages, including gourmet dining, mesmerizing ocean views, and various activities. It's an excellent option for families and couples seeking a luxurious and convenient vacation experience.
Summary of reviews related to the '5 Star' category
Summarized by AI
Dreams Tulum Resort & Spa offers exceptional facilities and services, making it a perfect destination for a dream vacation. Despite some negative reviews claiming it falls short of a five-star hotel, the majority of guests praise the amazing amenities and staff. The hotel is clean, comfortable and offers an outstanding experience overall. Vacationers find the resort to be a true heaven with everything being spectacular. Despite some disappointment expressed by certain guests, the hotel deserves its five stars and is a great option for a luxurious stay in Tulum.
$
+13
Info
Summary of reviews
Summarized by AI
Altitude at Krystal Grand Cancun - All Inclusive receives glowing reviews for its prime location, luxurious amenities, and exceptional service. Situated in the heart of Cancun's Hotel Zone, the hotel offers easy access to nightlife, shops, and entertainment, while providing a serene beachside escape with stunning ocean views. Guests frequently praise the beautiful Altitude Tower rooms for their comfort and spectacular views, contributing to a peaceful and restful stay. Cleanliness is a standout feature, with both rooms and communal areas maintained meticulously by the attentive housekeeping staff.
The dining experience is generally positive, with breakfast and à la carte dinners receiving commendations for quality and service. The Italian, Grill, and Asian restaurants are highlighted for their delicious offerings, though securing reservations can be challenging due to their popularity. While the buffet options meet general satisfaction, they occasionally fall short in variety. On the all-inclusive front, guests appreciate the value offered by the resort, including access to a Starbucks café and a VIP package for an upgraded experience.
The hospitality from the staff consistently enhances the vacation experience, with individuals like Janer being singled out for their exceptional service. Pool facilities, including an exclusive infinity pool for Altitude Tower guests, are well-received for their beauty and the quality of service from poolside staff. Despite the pools being on the colder side, they remain a hit with both adults and families. The beach is praised for its cleanliness, tranquil setting, and gentle waves, making it a favored spot over other local beaches.
In summary, Altitude at Krystal Grand Cancun stands out as an ideal destination for visitors seeking a balance of relaxation and excitement, supported by a dedicated staff and a beautiful beachfront locale. While there are areas for improvement, such as dinner reservation systems and buffet variety, the overall experience is one of comfort and delight, leaving visitors with memorable stays.
The dining experience is generally positive, with breakfast and à la carte dinners receiving commendations for quality and service. The Italian, Grill, and Asian restaurants are highlighted for their delicious offerings, though securing reservations can be challenging due to their popularity. While the buffet options meet general satisfaction, they occasionally fall short in variety. On the all-inclusive front, guests appreciate the value offered by the resort, including access to a Starbucks café and a VIP package for an upgraded experience.
The hospitality from the staff consistently enhances the vacation experience, with individuals like Janer being singled out for their exceptional service. Pool facilities, including an exclusive infinity pool for Altitude Tower guests, are well-received for their beauty and the quality of service from poolside staff. Despite the pools being on the colder side, they remain a hit with both adults and families. The beach is praised for its cleanliness, tranquil setting, and gentle waves, making it a favored spot over other local beaches.
In summary, Altitude at Krystal Grand Cancun stands out as an ideal destination for visitors seeking a balance of relaxation and excitement, supported by a dedicated staff and a beautiful beachfront locale. While there are areas for improvement, such as dinner reservation systems and buffet variety, the overall experience is one of comfort and delight, leaving visitors with memorable stays.
Categories
5 Star
Beach
Pool
Heated Pool
Pool Swim Up Bar
Outdoor Pool
$
+12
5 Star
AI-generatedOffers a luxurious all-inclusive experience in the exclusive Playacar area. Features elegant rooms, gourmet dining, and a relaxing spa. Guests can enjoy a serene beach and top-notch service.
$
+8
Info
Categories
5 Star
Beachfront
Luxury
From $240
$
+6
5 Star
AI-generatedAn exclusive adults-only section within the Royalton Riviera Cancun resort, offering enhanced amenities, private pools, and dedicated dining options. It provides a more intimate and luxurious experience for couples.
$
5 Star
Summary of reviews related to the '5 Star' category
Summarized by AI
Aldea Kuká, Luxury Eco Boutique Hotel, often described for its beautiful design, offers a range of amenities including yoga classes which come highly recommended. However, it seems to fall short of the five-star standards it claims to uphold. Reviews indicate issues with basic facilities such as hot water and towel availability and complaints extend to the comfort of the beds and noise levels, exacerbated by insufficient soundproofing.
Customer service at the hotel has frequently been critiqued for not aligning with the expectations of five-star service; guests have reported a general lack of attentiveness and professionalism among the staff. There is also some discordance between the advertised adults-only ambiance and the reality of children frequently being present, which has led to dissatisfaction among couples seeking a quieter experience.
Moreover, there appears to be a significant discrepancy between the hotel's pricing and the perceived value provided. Many guests feel that the high prices, especially for rooms, drinks and dining, are not justified by the overall experience, leading to disappointment. The general consensus suggests that while the hotel markets itself as a luxury five-star destination, the actual experience more closely aligns with that of a four-star establishment, calling into question whether the steep costs are warranted.
Customer service at the hotel has frequently been critiqued for not aligning with the expectations of five-star service; guests have reported a general lack of attentiveness and professionalism among the staff. There is also some discordance between the advertised adults-only ambiance and the reality of children frequently being present, which has led to dissatisfaction among couples seeking a quieter experience.
Moreover, there appears to be a significant discrepancy between the hotel's pricing and the perceived value provided. Many guests feel that the high prices, especially for rooms, drinks and dining, are not justified by the overall experience, leading to disappointment. The general consensus suggests that while the hotel markets itself as a luxury five-star destination, the actual experience more closely aligns with that of a four-star establishment, calling into question whether the steep costs are warranted.
$
+16
Info
Categories
5 Star
Pool
Infinity Pool
Children's Pool
Panoramic View Pool
Pool Swim Up Bar
Pool Water Slide
Water Park
Lazy River
Outdoor Pool
Family
$
+8
Info
Categories
5 Star
Luxury
Spa
Categories
1
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