Accessible ResortSummary of reviews related to the 'Accessible' categoryThermas Hotel Mossoró offers guests a visually appealing environment with spacious rooms and beautiful facilities. However, the experience for guests with disabilities or mobility issues appears mixed. While the staff has shown a willingness to assist, such as arranging accessible rooms, certain structural elements detract from overall accessibility. Notable challenges include the considerable distance between the adapted unit and key areas like the reception, restaurant and leisure zones and issues like steep access ramps with broken safety barriers. Additionally, the absence of an elevator and the necessity to navigate large flights of stairs can be problematic, particularly for elderly guests.
While some guests cited the hotel's good location as a point of accessibility, they also pointed out the need for modernizing structures to enhance comfort and accessibility. Specific issues such as dark rooms with few charging outlets and occasional lapses in staff organization were also mentioned. In light of these factors, Thermas Hotel Mossoró seems to have a solid foundation but could benefit from targeted improvements to better accommodate guests with disabilities.
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