5-Star HotelThis exquisite 5-star Luxury Spa Hotel has received multiple awards, including being recognized as one of Czech Republic's Leading Spa Resorts. It features extensive wellness facilities, a spa pool complex with various water attractions, and a direct supply of Karlovy Vary's thermal waters.
Show more
Summary of reviews related to the '5 Star' categoryThe Spa Hotel Imperial is an old and beautiful hotel, but unfortunately does not live up to the standards of a 5* hotel according to some guests. While the breakfast buffet was plentiful and well-stocked, both breakfast and dinner did not meet the expectations of a five-star hotel. The spa facilities also lacked a service description in English and did not seem worthy of a 5-star rating with some even comparing the design to a school pool with cheap plastic. Guests also expected more in terms of staff courtesy and attention. However, the rooms were acceptable and the breakfast buffet was plentiful. In summary, the Spa Hotel Imperial has an excellent location, but falls short of a 5* rating for some guests due to several factors including services, facilities and staff courtesy.
Show moreRead review summaries for all categories
